Support » Plugin: WooCommerce » Can’t make shipping zones

  • Resolved WordPressuser

    (@naturalbars)


    Hello there,

    I am using woocommerce for our website, however, i can’t save any shipping methods.
    I looked in the status and i see that maxmindGEO is not working.
    Is it possible that this is causing my problem?
    If so how do i solve it?

    The page I need help with: [log in to see the link]

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  • Plugin Support Will Brubaker

    (@willthewebmechanic)

    Automattic Happiness Engineer

    I looked in the status and i see that maxmindGEO is not working.
    Is it possible that this is causing my problem?

    No, that is not what is causing this. Typically issues like this may be caused by either a conflict with your theme or with another plugin. How we usually address this type of issue is to have you temporarily switch back to a default WordPress theme such as WordPress Twenty Seventeen Theme () or Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable features one-by-one until you find the one that’s causing the conflict.

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