Support » Fixing WordPress » Can't Logon to FileZilla

  • Resolved herrb1


    I have edited before using FTP, but am unable to logon. Am I missing something? It accepts everything up until the password, then I get this:

    Status: Resolving address of
    Status: Connecting to…
    Status: Connection established, waiting for welcome message…
    Response: 220———- Welcome to Pure-FTPd [privsep] [TLS] ———-
    Response: 220-You are user number 13 of 500 allowed.
    Response: 220-Local time is now 06:34. Server port: 21.
    Response: 220-This is a private system – No anonymous login
    Response: 220 You will be disconnected after 3 minutes of inactivity.
    Command: USER herrb1
    Response: 331 User herrb1 OK. Password required
    Command: PASS *************
    Response: 530 Login authentication failed
    Error: Critical error
    Error: Could not connect to server

Viewing 12 replies - 1 through 12 (of 12 total)
  • You need to ask your hosting company for help with this – FTP is not part of WP – so it’s not something we can help you with.

    BTW, FTP is not generally the same access info as your WP site login.

    So host as in GoDaddy? Is it possible to edit at all using FTP? By the way, thank you:}

    Yes, GoDaddy – this may be helpful:

    What are you trying to edit?

    I am trying to edit the font color in the word press shopping cart. My background is dart, so all my font is white, most of which I had to change. But there are few boxes as in the product description that are white and I need to make the font dark. I can’t for the life of me find the coding for that.

    I will make it public so you can see it. >Store>Pick a Product

    The better way to modify CSS is to use a CSS plugin (hopefully you are using JetPack’s Edit CSS already) – if you modify theme or plugin files, your changes will be lost when the theme or plugin is updated.

    A browser tool like Firebug will show you the existing CSS – COPY that to the custom CSS plugin and make the changes there.

    For example, Firebug shows this:

    .ec_product_quick_view a {
        color: #FFFFFF !important;
        text-decoration: none;

    So add this to custom CSS:

    .ec_product_quick_view a {
        color: black !important;

    I think I am using the CSS plugin. But where do I find that code in the CSS? I can’t find it anywhere. I know it is there, but can’t find it to change it. aaarrrgggh! Is there an easy way to find the little piece I want to change?

    A browser tool like Firebug shows you where any CSS is located – but why are you trying to change it? You’ll lose that change when the theme or plugin is updated – not a good situation. The point of Custom CSS is to ADD CSS that will override existing CSS. Did you try ADDING the last piece I posted to your custom CSS (Appearance > Edit CSS)?

    I’,m sorry, no I didn’t, I will now>

    No worries – I know the concept of custom CSS is kind of confusing at first…let me know if it works :).

    Ding-ding! Light came on. I remember doing this before. Thanks for flipping the lights on:}

    So I just need to find the little snippet I want to change. Copy and paste it into the CSS editor with the new coding ie, color?

    BINGO! Yep, that’s pretty much how it works. Once in a while, you may run into a CSS “specificity” issue or if you have any syntax errors, that will invalidate any subsequent CSS – so just look out for being careful about all those details.

    Thank you!

Viewing 12 replies - 1 through 12 (of 12 total)
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