Can't login tried everything (5 posts)

  1. juanago
    Posted 3 years ago #

    I've been using wordpress for over a year. I feel pretty confindent in my abilities.
    This weekend I can't login and my other admins can't either.
    My domain is http://www.TallSnob.com

    I have reset cookies. Godaddy helped me through the process of disabling plugins,

    We renamed headers and themes and reset them.
    Still can't get in.

    I can login with my user, but then it goes to a blank screen and does nothing else.
    Help, I'm frustrated.

  2. WPyogi
    Forum Moderator
    Posted 3 years ago #

  3. Pioneer Web Design
    Posted 3 years ago #

    UPDATE: Sucuri notes malware:


    See: http://codex.wordpress.org/FAQ_My_site_was_hacked


    This is likely a failed update...you will need to use an FTP tool such as Firebug (and not the file manager from GD :-) to manually overwrite the folders wp-admin and wp-includes - do NOT overwrite the wp-content folder, but do make sure an unedited version of the default theme twentyeleven or twentytwelve are in the theme folder - and rename all other theme and plugin folders to old-folder_name. You will now have your files in place correctly.

    Just in case, download the .htacess file (in root) and delete the one in your root folder (reset permalinks once back in admin of site). Also verify settings in wp-config.php.

    If any of this is unclear, research them at the search box above (or on Google) but make sure the links are from wordpress.org (as you can trust them).

  4. juanago
    Posted 3 years ago #

    I tried the login again about 15 minutes after doing the above things on GD. It seemed to reset the theme and I can now get it. Do you think this is permantantly fixed, or should I do some of the above suggestions?

  5. WPyogi
    Forum Moderator
    Posted 3 years ago #

    You should definitely deal with the malware on your site.

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