Can't login to wp-admin and plugins are off (2 posts)

  1. databell96
    Posted 3 years ago #

    I'm having serious issues after attempting to upgrade to Shopp 1.2. I can't seem to login amymore to my account. It just loops back to the login screen. I did read other posts and saw if you turned off the plugins by renaming the plugins folder to something like 'plugins_old' that will work, but even that stopped working after a number of attempts. What in the words is going on here? How can I get things back to normal?

  2. kmessinger
    Forum Moderator
    Posted 3 years ago #

    Have you tried:
    - deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). Don't forget the ones in mu-plugins if you have one. If you can't get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

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