Can’t login only if deactivate jetpack

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    4 years, 3 months ago

    Sorry about that!

    Could you tell me more about the browser you are using, as well as the version of Jetpack and WordPress on your site?

    Could you also try to clear your site’s cookies, and then refresh the log in page and try to log in again? Here is how you can do that:

    Thread Starter chillmen

    (@chillmen)

    4 years, 3 months ago

    Hi Jeremy,

    I contacted the Automattic team also, i was in Panic, i’m doing some tests on my website they asked me to do right now to see if we could fix it.

    Thank you for your help
    Have a nice day

    leemon

    (@leemon)

    4 years, 3 months ago

    The same is happening to me with the latest version of the plugin (8.1.1). The only way to fix this issue is to disable the plugin via FTP.

    • This reply was modified 4 years, 3 months ago by leemon.
    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    4 years, 3 months ago

    @leemon Could you try the steps I described above, give me more details about your setup, and let me know if it helps?

    Thank you!

    leemon

    (@leemon)

    4 years, 3 months ago

    Yes, clearing the cookies solved the issue.
    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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