Support » Plugin: XO Featured Image Tools » Can’t login anymore

  • Hello,

    After installing this plugin I got kicked out, I’ve no access anymore to the /wp-admin page. I’m still able to login but tells me I don’t have access to any settings pages. We have 2 admin names and both don’t have access.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ishitaka

    (@ishitaka)

    Hi,

    Delete the “xo-featured-image-tools” folder in the plugins folder using FTP or the file manager in the host control panel.
    Reference page: https://wordpress.org/support/article/faq-troubleshooting/

    Thread Starter jmvhout

    (@jmvhout)

    We where able to delete your folder but now nobody can enter our website due the error message

    Your connection is not private
    Attackers might be trying to steal your information from link.nl (for example, passwords, messages or credit cards). Learn more
    NET::ERR_CERT_COMMON_NAME_INVALID
    Plugin Author ishitaka

    (@ishitaka)

    From the message, it seems that the XO Featured Image Tools plugin is not the cause. Try disabling other plugins.

Viewing 3 replies - 1 through 3 (of 3 total)
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