Support » Plugin: Voice Comments & Reviews - Heyoya » Can’t login and activate Voice Comments – Heyoya

  • Resolved pieemme

    (@pieemme)


    Hello,

    I don’t know what’s wrong, but I cannot get this plugin to work because I cannot login. I created a new account but never got a confirmation mail. I tried with different addresses to no avail. When I go to Settings, the page keeps refreshing and downloading a strange file called asfc, which doesn’t seem to contain anything. If I try to create a new account with the email address I typed, it says that the account exists already and off goes another download of this empty asfc file.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Heyoya

    (@heyoya)

    Hi Piero,

    As you’ve already contacted our support team at support-at-heyoya.com, we would respond in general to users who also encounter the same behavior.

    Thank you,

    Heyoya Support Team

    We use cookies to ensure a secured log-in for you.

    If you’re experiencing issues while trying to log in, please make sure your browser allows third-party cookies.

    For further details, please refer to our FAQ at https://wordpress.org/plugins/heyoya-voice-comments-reviews/#i%27m%20having%20difficulties%20logging%20in

    • This reply was modified 1 year, 3 months ago by Heyoya.
    Thread Starter pieemme

    (@pieemme)

    Yes, thanks for your prompt support. As it turned out, the problem was I wasn’t allowing trackbacks and pingbacks in Firefox.

    Kind regards,

    Piero

    • This reply was modified 1 year, 3 months ago by pieemme.
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can’t login and activate Voice Comments – Heyoya’ is closed to new replies.