I recently updated one of my sites to 2.9.2 and everything seemed to be going fine. Then last friday a user called me to say she couldn’t login. When I tried to login myself this morning, I couldn’t login either.
Here’s the errors I get:
ERROR: Incorrect password. Lost your password?
ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.
I was fairly certain it was the right password. And I have cookies enabled on all my browsers.
I went into the database and reset my password. I get the same errors.
I also searched the forums and didn’t find a resolution that worked. I tried deleting and reinstalling my wp-login file as instructed here: http://codex.wordpress.org/Login_Trouble
Could it be a plugin issue? I used the site with new version for several days without any problem. I do have two login plugins installed (login lockdown and chapsecure) as I had a problem with two of my other sites getting hacked when I was on 2.8.4. I have not tested deactivating all the plugins yet (it always freaks me out a bit when I do that. :))
When I tried to reset my password via the forgot link password option, I got the initial email, but when I click on the link it brings up a blank page.
I’d really appreciate any thoughts and help with this. Let me know if you need any additional info.
Thanks so much!!
Getting rid of the plugins didn’t help.
Things on the front side are working fine. I just got an email requesting that I moderate a comment that was just posted. When I click on the admin link to approve it, I get a blank page. No dashboard. No request that I login. No error. Nothing.
Now for a new problem. I changed my password again, via the database. When I login, I don’t get an error. I get a blank wp-login page. I think I saw that addressed here on the forums. Will give that a look.
No luck with the blank page either. I checked my error logs, see nothing related there.
One more thing to report before I give up… I use w.bloggar sometimes to add posts to my blogs. I can post to this blog just fine using this program. So it’s got to be something with the wordpress dashboard or a plugin or something. It’s not a password, obviously, since I can login and post via w.bloggar. It’s not a database or connectivity issue. And I don’t think it was ever an incorrect password or cookie issue.
I rebooted my computer. Cleared out cookies. Cleared my cache. Restarted my browser. And tried in Firefox and Chrome.
Nothing now but a white screen.
For the moment I would try two things:
1. Go through FTP like Filezilla to your server and delete the two plugins.
2. Re-upload wp-admin and wp-includes. From a freshly downloaded and on your PC unzipped copy of WordPress.
Yes, I tried that as well. Deleting the plugins and fresh upload of admin & includes.
Still the white screen of nothingness.
Thanks for the suggestion.
- The topic ‘Can’t login after upgrade to 2.9.2’ is closed to new replies.