[resolved] Can't log in after installing W3-Total-Cache (3 posts)

  1. pochicken
    Posted 3 years ago #

    I tried installing this plugin this morning, however, I believe my web hosting provider does not allow permissions 777 as when I try and log in to the admin page I get the following errors:

    Warning: require_once(/websites/123reg/LinuxPackage22/sm/ts/mo/smtsmodels.com/public_html/public_html/wp-content/plugins/w3-total-cache/lib/W3/Config.php) [function.require-once]: failed to open stream: No such file or directory in /websites/123reg/LinuxPackage22/sm/ts/mo/smtsmodels.com/public_html/public_html/wp-content/plugins/w3-total-cache/inc/define.php on line 1379

    Fatal error: require_once() [function.require]: Failed opening required '/websites/123reg/LinuxPackage22/sm/ts/mo/smtsmodels.com/public_html/public_html/wp-content/plugins/w3-total-cache/lib/W3/Config.php' (include_path='.:/usr/local/php52/share/pear:/usr/local/php52/share/php') in /websites/123reg/LinuxPackage22/sm/ts/mo/smtsmodels.com/public_html/public_html/wp-content/plugins/w3-total-cache/inc/define.php on line 1379

    I have since tried to change the file permissions myself to 777 for the correct folders as instructed in the installation guide, however, this makes no difference.

    The website is http://www.smtsmodels.com

    The W3-Total-Cache app can be found here:



  2. Justin
    Posted 3 years ago #

    FTP into your site and rename the W3 plugin directory. This will deactivate the plugin so you can log in again.

  3. pochicken
    Posted 3 years ago #

    Thanks for your quick response Justin.

    That fixed that issue, however, I had to rename both object_cache.php and and db.php to get to my dashboard as I have errors reporting some files were missing or incomplete.

    I activated the plugins and renamed the files back and all seems well again.


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