Support » Fixing WordPress » Can't login

  • Resolved mareksgregs


    I can no longer login in my website.
    After a long load it says “This web page has a redirect loop”

    I could login just fine about 10-12 hours ago. Last thing I did was update 2 plugins.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Jan Dembowski


    Brute Squad and Volunteer Moderator

    Are you getting any errors or messages such as “wrong userid or password”? That may help us narrow down what’s going on.

    No, just the usual “This web page has a redirect loop” page with the below contents.

    This web page has a redirect loop
    The web page at has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
    Here are some suggestions:
    Reload this web page later.
    Learn more about this problem.
    Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.

    [ Please do not bump, that’s not permitted here. ]

    Moderator Jan Dembowski


    Brute Squad and Volunteer Moderator

    Ah, that’s not good. I was hoping you had a simple password reset problem.

    I’m not sure what plugin your using for that login screen it looks like you are using BuddyPress which makes it a little more complicated.

    Normally I would recommend that you use FTP or whatever filemanagement tools your host has provided you with an suggest that you rename wp-content/plugins to wp-content/plugins-old. That would also break the BuddyPress functionality.

    Do you know which plugin you are using for that login redirect? This URL should work and redirect you to the wp-login.php but I think a plugin is attempting to make it /login/. If you can identify that plugin then you could delete the correct plugin directory (just the one, not all of them) and that should let you in.

    I remember adding a few lines of a redirect in one of my files last week to hide the wp-login.php in the url and have users login trough /login. And it worked out fine, until yesterday.
    Also, I’m using S2Member custom login feature.

    I guess I should try and look trough the files, try and remember which file/es I edited. Thanks for the post by the way! It got me thinking.

    Resolved it! The filter I had added in functions.php was the problem. So I removed it for now.

    Thank you for your help, Jan!

Viewing 5 replies - 1 through 5 (of 5 total)
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