Support » Fixing WordPress » Can't login

  • I have a WordPress website that someone I paid $1200.00 to do so created for me. I can no longer login to make changes to my website
    as WordPress doesn’t recognize my username and paswword. I have tried contacting the person who created the site for help but I have received no response via email and her phone is disconnected. I have moved out of State so I can not go find her to ask for help either.
    I have not been able to login to my site to change pricing, add pics, etc and I really need help as I’m not computer savy at all so this has been very frustrating going to all the wordpress areas to try and fix myself. I do not feel that WordPress is very easy to work with at all. I need to get into my site so whatever help I can get would really be appreciated.

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  • i can’t log in my website

    Moderator kmessinger


    Did you try the “Lost your password” feature?

    Have you tried resetting your password via the “Lost your password?” link when you try to login? — Oops I posted right when someone else did. 🙂

    Another question, is your website hosted on your own hosting account?

    yes but wordpress no longer recognizes my username either

    If you have it hosted on your own hosting account you should be able to go into phpMyAdmin and look at the users table and see if your email is being used by another username.

Viewing 5 replies - 1 through 5 (of 5 total)
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