Can't login

  • retrosmith

    (@retrosmith)


    8 years, 11 months ago

    I wasn’t hacked but I can’t login? If I was hacked my site would have been taken down but it’s still up. I don’t think even the NSA could crack my password without a backdoor. Also when I send a confirmation email to my address the link to reset my password is broken? Wtf? Can someone please help me! thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • wslade

    (@wslade)

    8 years, 11 months ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter retrosmith

    (@retrosmith)

    8 years, 11 months ago

    my site is http://www.realityposts.com you’ll notice that the posts are there but when you click them it leads to blank page without content

    Thread Starter retrosmith

    (@retrosmith)

    8 years, 11 months ago

    also when I edit a post all of the text and html code is there but it’s invisible characters. So when I highlight it I can see the code again. Is this a broken theme?

    wslade

    (@wslade)

    8 years, 11 months ago

    I thought you can’t login?

Viewing 4 replies - 1 through 4 (of 4 total)
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