Do you have any security plugins installed?
List all of your installed plugins so we might know which plugin affected the way you login to your WordPress Admin Dashboard
Go into your ftp and rename the folder for the plugin being used to add the captcha. If you are using Google snippet, comment it out. Then try logging in.
Thread Starter
rzoel
(@rzoel)
I think reCaptcha is doing this. Something went wrong with that.
I’m not a computer geek, so if you be so nice and give me directions, I will try to do it…I think.
Guys thank you for support! I appreciate it so much.
Thank you.
Joel
Hi,
Login to your Cpanel or FTP access the files locate ../wp-content/plugins/ and rename the suspicious plugin folders.
Hi experts. I have exactly the same problem. I’m not sure what to do to get to my dashboard now. I’m not an expert..wordpress website was set up by someone else but I have access to CPanel. Just not sure what to do. Need help.
Hi,
Login to Cpanel, go to file manager, locate ../wp-content/plugins/ and rename the suspicious plugin folders or the entire plugins folder itself
Here is a detailed article
https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
@rohaizan, if you need support then per the forum welcome please create your own new forum post. Thanks.
Thread Starter
rzoel
(@rzoel)
@safeerz it’s working! THANK YOU very much!!
I owe you a beer man!! Brilliant! Life is instant lesson.
Thanks @sterndata. My apologies. Newbie 🙂
@rzoel Glad I could help! happy WordPressing!
Please mark the ticket as resolved.
