Can't log in

Viewing 3 replies - 1 through 3 (of 3 total)
  • lisa

    (@contentiskey)

    9 years, 6 months ago

    do you have access to your file via webhosting account or FTP?

    Thread Starter Ghorbani

    (@ghorbani)

    9 years, 6 months ago

    Hi contentiskey, yes i do.

    Ivan Stefanov

    (@iv3rson76)

    SiteGround Representative

    9 years, 6 months ago

    Please rename the .htaccess file when you connect through FTP to your website home folder, because I am positive that the issue is related to the .htaccess.

    The other solution that I would like to offer is to disable the mod_security (if your hosting company installed it) using the following .htaccess lines:

    <IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

    I believe that one of the above offered solutions would fix the login issue that you experienced.

Viewing 3 replies - 1 through 3 (of 3 total)
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