Title: Can't load wp-admin
Last modified: August 22, 2016

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# Can't load wp-admin

 *  Resolved [SRD75](https://wordpress.org/support/users/srd75/)
 * (@srd75)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cant-load-wp-admin/)
 * I elected to hide the back-end, using the default slug.
 * When I visited /wplogin, it would forward me to the home page.
 * I recreated a default .htaccess file, and the issue re-occurred.
 * It is only when I rename or delete the “better-wp-security” folder that I am 
   able to load /wp-admin.
 * If I install a new copy of iThemes Security, I am unable to reach admin from /
   wplogin or /wp-admin
 * [https://wordpress.org/plugins/better-wp-security/](https://wordpress.org/plugins/better-wp-security/)

Viewing 11 replies - 1 through 11 (of 11 total)

 *  [tecbay](https://wordpress.org/support/users/tecbay/)
 * (@tecbay)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cant-load-wp-admin/#post-5232932)
 * I have the same problem! I put other slug(isn’t default), but I can’t access 
   with him or the wordpress default.
    We’re testing the free version and after 
   24hours we already get that stuck… whats happening?
 *  [evokurvoice](https://wordpress.org/support/users/evokurvoice/)
 * (@evokurvoice)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cant-load-wp-admin/#post-5233023)
 * This is cra-crazy. I don’t get this plugin, except that it is suppose to provide
   better security, but it’s not user-friendly. Many of us are having the same issues.
   When we select those security options, we are thinking we can login in with the
   wp-login screen to get access. I cannot due either. I cannot access pHpMyadmin
   to change the needed file and just cannot get back to the wp-screen. If the plugin
   cause this much headache, I absolutely do not want nor feel comfortable going
   for a paid upgrade. The only thing I can think of is contacting my host and having
   them erase my complete site. Yes, this is definitely not AppleCare, it’s seems
   like Microsoft support. What happen to supporting the customer to its fullest
   and making a buck…How can you keep customers, and gain them if you just redirect
   us to a forum.
 *  Thread Starter [SRD75](https://wordpress.org/support/users/srd75/)
 * (@srd75)
 * [12 years ago](https://wordpress.org/support/topic/cant-load-wp-admin/#post-5233086)
 * I guess this is not fixable.
 *  [tecbay](https://wordpress.org/support/users/tecbay/)
 * (@tecbay)
 * [12 years ago](https://wordpress.org/support/topic/cant-load-wp-admin/#post-5233087)
 * I fixe here… My problem was with a plugin page maintenance. They were in conflict,
   disabling the maintenance plugin, this function is working again…
 *  [billc108](https://wordpress.org/support/users/billc108/)
 * (@billc108)
 * [12 years ago](https://wordpress.org/support/topic/cant-load-wp-admin/#post-5233092)
 * [@evokurvoice](https://wordpress.org/support/users/evokurvoice/) Don’t be foolish.
   You don’t need to delete the entire site. Just FTP to your site and delete the
   plugin. The plugin will then be disabled and you should be able to log in.
 * It did take me several tries to get logged back in properly, but now it’s working
   fine. Probably a caching issue or something like that. Did you clear your browser
   cache?
 * [@srd75](https://wordpress.org/support/users/srd75/) do you have the home page
   set up as the destination for 404s? That might explain why you ended up there.
 *  [iThemes Support](https://wordpress.org/support/users/ithemes-support/)
 * (@ithemes-support)
 * [12 years ago](https://wordpress.org/support/topic/cant-load-wp-admin/#post-5233128)
 * Hey SRD75,
 * It sound like you have Away Mode activated. If you navigate to wp-content > uploads
   > themes-security via FTP and delete the away_mode.confg file it’ll disable it.
   Note that you’ll need to reset your Away Mode settings after you do this.
 * Thanks,
 * Gerroald
 *  Thread Starter [SRD75](https://wordpress.org/support/users/srd75/)
 * (@srd75)
 * [12 years ago](https://wordpress.org/support/topic/cant-load-wp-admin/#post-5233133)
 * Hi Gerroald,
 * There is only a itsec_away.confg file,
 * not an away_mode.confg file.
 *  Thread Starter [SRD75](https://wordpress.org/support/users/srd75/)
 * (@srd75)
 * [12 years ago](https://wordpress.org/support/topic/cant-load-wp-admin/#post-5233134)
 * Hi Gerroald,
 * I was using an unusual slug for the hidden login URL. I had forgotten it.
 * Problem fixed. Sorry to trouble you.
 * Kind regards,
 * Steve.
 *  [iThemes Support](https://wordpress.org/support/users/ithemes-support/)
 * (@ithemes-support)
 * [12 years ago](https://wordpress.org/support/topic/cant-load-wp-admin/#post-5233135)
 * Hey Steve,
 * No troubles at all.
 * Thanks for the update. That’s the file I was referencing, there was a typo on
   my part. It may have been a combination of issues. Generally when you try to 
   access the log in screen and you’re redirected to the home page it means Away
   Mode is active. Deleting this file will get you back in while it’s active.
 * Thanks,
 * Gerroald
 *  [FxMan](https://wordpress.org/support/users/fxman/)
 * (@fxman)
 * [12 years ago](https://wordpress.org/support/topic/cant-load-wp-admin/#post-5233136)
 * I am unable to access my login page.
    It just shows “error” on the page. Nothing
   else.
 * I had logged it to check the admin setting in iThemes Security.
    to verify that
   I had changed it to something else. I made no changes. I went back a few minutes
   later and the error showed up.
 *  [iThemes Support](https://wordpress.org/support/users/ithemes-support/)
 * (@ithemes-support)
 * [12 years ago](https://wordpress.org/support/topic/cant-load-wp-admin/#post-5233137)
 * Hey FxMan,
 * Perhaps this can help – [https://wordpress.org/support/topic/releasing-ithemes-security-lockouts?replies=15](https://wordpress.org/support/topic/releasing-ithemes-security-lockouts?replies=15)
 * If this doesn’t help could you start a new thread as this one is resolved and
   unrelated.
 * Thanks,
 * Gerroald

Viewing 11 replies - 1 through 11 (of 11 total)

 The topic ‘Can't load wp-admin’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3624806)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

 * 11 replies
 * 6 participants
 * Last reply from: [iThemes Support](https://wordpress.org/support/users/ithemes-support/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/cant-load-wp-admin/#post-5233137)
 * Status: resolved