Support » Plugin: Elementor Website Builder » Can’t load editor since latest update

  • Resolved momofone

    (@jacquidervan)


    Since the most recent update I am unable to use the editor. I never had a problem loading the editor before.

    A safe mode dialogue appears and selecting the safe mode button results in only the first section of the page loading.

Viewing 5 replies - 1 through 5 (of 5 total)
  • currawong

    (@currawong)

    Do you have w3 Total Cache installed? I found it to be incompatible.

    crashic

    (@crashic)

    The same problem with the download, the editor has stopped loading.
    PHP: 2019-01-17 23:29:52 [error X 2][/wp-content/plugins/elementor/includes/editor.php::711] Allowed memory size of 268435456 bytes exhausted (tried to allocate 52506624 bytes) [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]
    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: Percona Server (GPL), Release 10, Revision a0c7d0d v5.7.16-10
    PHP Version: 7.0.33
    PHP Max Input Vars: 1000
    PHP Max Post Size: 50M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 4.9.9
    Site URL:
    Home URL:
    WP Multisite: No
    Max Upload Size: 50 MB
    Memory limit: 125M
    Permalink Structure: /%postname%/
    Language: ru-RU
    Timezone: Europe/Moscow
    Debug Mode: Inactive

    • This reply was modified 3 years ago by crashic.
    amme

    (@sebastieno)

    Same problem for me : a safe mode dialogue appears.

    currawong

    (@currawong)

    @crashic That’s your environment running out of memory. Divide those byte numbers by 1024 twice and you’ll have the numbers in Megabytes “M”.

    Lisa R

    (@lisaelementor)

    Hello @jacquidervan ,
    Are you still having trouble with this?
    Let me know!

Viewing 5 replies - 1 through 5 (of 5 total)
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