Thanks for you question. There are three immediate causes you can look into: 1) where-used reporting is taking too long, 2) entries per page is too high, or 3) not enough memory (less likely).
To investigate further and try a fix:
- Navigate to the Settings/Media Library Assistant General tab
- Scroll down to the “Where used Reporting” section
- Choose “Disabled” in all four of the dropdown controls in this section. Older MLA installs set these features active and they can take a lot of database processing, causing time-outs.
- Scroll down to the “Media/Assistant Screen Options” section
- Set the “Entries per page” to something modest, e.g., 10 or 20
- Scroll to the bottom of the screen and click “Save Changes” to record your new settings.
Those two changes will solve many time-out issues. If they don’t help you can try allocating more memory for PHP and WordPress , as outlined in this earlier topic:
MLA stopped working after installing Themeco X theme
If none of those suggestions are effective, let me know and I will you how to use the Settings/Media Library Assistant Debug tab to access and analyze the error log for more clues. Thanks for your continued interest in the plugin.
Turned off all four Where-Used settings. That seems to have taken care of the problem. I may try turning one or two of them back on to see what happens. Thanks for your help!
Thanks for your update confirming that my suggestions were helpful. The “where-used” features are really useful when you need them to analyze your site, but they require a lot of processing. The “Featured In” category isn’t too bad, but the “Inserted In” category must search the content of every post/page looking for file names. The two “gallery in” categories search the content of every post/page for [mla_gallery] or [gallery] shortcodes and then execute all of the shortcodes they find to see which items are returned for display.
I am marking this topic resolved, but please update it if you have any problems or further questions regarding the where-used features.
