Support » Plugin: Simple Signup Form » Can't Installing Plugin from upload file

  • Resolved lither

    (@lither)


    Hi This is Presales Question Before I buy your pro version
    I have ome issue when installing your plugins
    I already change all of the permission on wpcontent/uploads to 777 still don’t work
    I host on aws ec2 and run bitnami stack
    the error message is
    “Installing Plugin from uploaded file: simple-signup-form.zip
    Unpacking the packageā€¦

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure”

    https://wordpress.org/plugins/simple-signup-form/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author pantherius

    (@pantherius)

    Hello,

    I’m just tried to download the free version and install it on one of my Dev site. The install process worked very well, so probably the downloaded file has been damaged in your case. Please download it again and give it another shot. If it is still doesn’t work, please contact your web hosting provider. By the way, usually it can be happen, when you trying to install a wrong ZIP file, the folders are not writeable or there is not enough space to install.

    Best regards,
    Pantherius

    Plugin Author pantherius

    (@pantherius)

    Alternatively, you may copy the content of the ZIP file manually to the wp-content/plugins folder via FTP, then activate the plugin on your admin.

Viewing 2 replies - 1 through 2 (of 2 total)
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