Title: Can't Install the plugin
Last modified: August 21, 2016

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# Can't Install the plugin

 *  Resolved [Andy](https://wordpress.org/support/users/andythetechiecomau/)
 * (@andythetechiecomau)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cant-install-the-plugin-1/)
 * Hi,
 * I had the previous version installed and just tried to update to 1.4.2 and got
   this…
 * Installing Plugin: PTA Volunteer Sign Up Sheets 1.4.2
    Downloading install package
   from [https://downloads.wordpress.org/plugin/pta-volunteer-sign-up-sheets.1.4.2.zip…](https://downloads.wordpress.org/plugin/pta-volunteer-sign-up-sheets.1.4.2.zip…)
 * Unpacking the package…
 * Installing the plugin…
 * The package could not be installed. No valid plugins were found.
 * Plugin install failed.
 * Return to Plugin Installer
 * I’ve now lost the plugin completely and have some volunteer tasks this weekend
   which I could really do with the plugin for.
 * Can you help me out please?
 * Andy
 * [https://wordpress.org/plugins/pta-volunteer-sign-up-sheets/](https://wordpress.org/plugins/pta-volunteer-sign-up-sheets/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [DBAR Productions](https://wordpress.org/support/users/dbar-productions/)
 * (@dbar-productions)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cant-install-the-plugin-1/#post-4706195)
 * I’m looking into it. I updated an old version I had on another test install, 
   and it updated and reactivated successfully, but then it totally disappeared 
   from my dashboard. Tried to “Add New” but when I search for my plugin in the 
   repository, it says it is already installed.
 * Something might have got corrupted on the upload into the WordPress repository,
   because the version I have on my main development server that I used to update
   the WordPress repository is working just fine.
 * I will post back as soon as I can track down what’s going on.
 *  Plugin Author [DBAR Productions](https://wordpress.org/support/users/dbar-productions/)
 * (@dbar-productions)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cant-install-the-plugin-1/#post-4706204)
 * Not sure what happened, but the folder structure got messed up in the wordpress
   repository, and I’m trying to figure out how to get it back. Right now, if you
   install or update the plugin, it’s download the “trunk” folder as a sub-folder
   of the main plugin folder and putting all the real plugin files inside of “trunk”,
   so WordPress can’t see the main file and doesn’t think there is a plugin there.
 * Still trying to figure out how to fix it so it downloads correctly again. Will
   take some trial and error, but the plugin itself is fine. If you need something
   right away, contact me privately and I’ll send you the zip file of the plugin
   that you can install directly via the “upload” option for installing a plugin.
 *  Plugin Author [DBAR Productions](https://wordpress.org/support/users/dbar-productions/)
 * (@dbar-productions)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cant-install-the-plugin-1/#post-4706219)
 * This is now fixed and you can re-download/install from WordPress.org.
 * Sorry for any confusion/problems.
 *  Thread Starter [Andy](https://wordpress.org/support/users/andythetechiecomau/)
 * (@andythetechiecomau)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cant-install-the-plugin-1/#post-4706224)
 * Hi,
 * Thanks for fixing this and looking into it so quickly but I can’t seem to download
   or install the update.
 * Looks like my site has it’s knickers in a knot and won’t update a package that
   it isn’t entirely sure is installed. Unfortunately I can’t even remove the plugin
   and reinstall.
 * Any suggestions on how to get around this?
 * Andy
 *  Thread Starter [Andy](https://wordpress.org/support/users/andythetechiecomau/)
 * (@andythetechiecomau)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cant-install-the-plugin-1/#post-4706236)
 * manual install seems to have done the trick.
 * Thanks very much
 * Andy

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Can't Install the plugin’ is closed to new replies.

 * ![](https://ps.w.org/pta-volunteer-sign-up-sheets/assets/icon-128x128.jpg?rev
   =980645)
 * [Volunteer Sign Up Sheets](https://wordpress.org/plugins/pta-volunteer-sign-up-sheets/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pta-volunteer-sign-up-sheets/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pta-volunteer-sign-up-sheets/)
 * [Active Topics](https://wordpress.org/support/plugin/pta-volunteer-sign-up-sheets/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pta-volunteer-sign-up-sheets/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pta-volunteer-sign-up-sheets/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Andy](https://wordpress.org/support/users/andythetechiecomau/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/cant-install-the-plugin-1/#post-4706236)
 * Status: resolved