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[resolved] Can't install plugins (6 posts)

  1. barnabasnagy
    Member
    Posted 1 year ago #

    Hi,

    When I visit the add plugin page I see this: http://easycaptures.com/fs/uploaded/717/3020731950.png

    When I search for a plugin I see this: http://easycaptures.com/fs/uploaded/717/4896407893.png

    Why are you disabling me to add plugins to my wordpres????

    Regards,
    Barnabas

    https://wordpress.org/plugins/stream/

  2. Jonathan Bardo
    Member
    Plugin Author

    Posted 1 year ago #

    Hi!

    This is an unfortunate bug that was introduced in 1.4.3. We patched the release as soon as we found out. Please delete the plugin (do not uninstall) and download it again from the plugin screen. Once activated again, you should be able to access all other plugin as usual.

    Thanks for using Stream!

    P.S Please let me know if this has solved your issue so I can closed this support request.

  3. Frankie Jarrett
    Member
    Plugin Author

    Posted 1 year ago #

    Marking as resolved.

  4. barnabasnagy
    Member
    Posted 1 year ago #

    @Jonathan Thanks, this fixed it.
    @Frankie not sure why you marked as resolved before my feedback?

  5. Frankie Jarrett
    Member
    Plugin Author

    Posted 1 year ago #

    Hi barnabasnagy, I'm always happy to reopen a ticket if you find that the issue is in fact not resolved but we had three other developers test and confirm that the patch indeed had fixed the problem. Sorry for not specifying that when I marked the ticket as resolved and thank you for confirming! Many users do not :-)

  6. barnabasnagy
    Member
    Posted 1 year ago #

    @Frankie I do understand that - however your colleague asked me not other developers to confirm if it works. I do respond to open tickets.

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