Title: Can't install plugin and theme
Last modified: September 1, 2016

---

# Can't install plugin and theme

 *  [takshing2001](https://wordpress.org/support/users/takshing2001/)
 * (@takshing2001)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cant-install-plugin-and-theme-1/)
 * i want to install some plugin but show
 * > Installation failed: Could not create directory.
 * that i find some solution add some code to wp-config
 *     ```
       //* FTP Settings **/
       /** wp-content path */
       define('FS_METHOD', 'ftpext');
       define('FTP_BASE', '/');
       define('FTP_CONTENT_DIR', '/wp-content/');
       define('FTP_PLUGIN_DIR', '/wp-content/plugins/');
       define('FTP_USER', 'ftpuser');
       define('FTP_PASS', 'ftppewd');
       define('FTP_HOST', 'domain.com');
       define('FTP_SSL', false);
   
       define("FS_METHOD", "direct");
       define("FS_CHMOD_DIR", 0777);
       define("FS_CHMOD_FILE", 0777);
       ```
   
 * that the error change to
 * > Installation failed: Unable to connect to the filesystem. Please confirm your
   > credentials
 * .
 * i use IIS 8
    use ftp client the ftp account has full access right

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [ashiquzzaman](https://wordpress.org/support/users/ashiquzzaman/)
 * (@ashiquzzaman)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cant-install-plugin-and-theme-1/#post-7688093)
 * Your credentials aren’t right that’s why can’t install anything. Make sure you
   have the right settings on wp-config otherwise it won’t install.
 *  [ashiquzzaman](https://wordpress.org/support/users/ashiquzzaman/)
 * (@ashiquzzaman)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cant-install-plugin-and-theme-1/#post-7688094)
 * Never share your ftp Pass on Internet that’s bad for your, Someone else can use
   that password and log into your website, Remove the password with asterisk
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cant-install-plugin-and-theme-1/#post-7688110)
 * – Have you considered installing plugins manually?: [https://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation](https://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation)
 * – Also, have you considered installing themes manually?: [https://codex.wordpress.org/Using_Themes#Adding_New_Themes_Manually_.28FTP.29](https://codex.wordpress.org/Using_Themes#Adding_New_Themes_Manually_.28FTP.29)
 *  Thread Starter [takshing2001](https://wordpress.org/support/users/takshing2001/)
 * (@takshing2001)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cant-install-plugin-and-theme-1/#post-7688132)
 * If I use ftp client the ftp account can upload ,delete ,move Any file ,but use
   WordPress to install show no permission/could not create directory/
 *  Thread Starter [takshing2001](https://wordpress.org/support/users/takshing2001/)
 * (@takshing2001)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cant-install-plugin-and-theme-1/#post-7688133)
 * I first time use IIS before I use Apache
 *  [Mark Ratledge](https://wordpress.org/support/users/songdogtech/)
 * (@songdogtech)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cant-install-plugin-and-theme-1/#post-7688134)
 * See [Changing File Permissions « WordPress Codex](http://codex.wordpress.org/Changing_File_Permissions)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Can't install plugin and theme’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 4 participants
 * Last reply from: [Mark Ratledge](https://wordpress.org/support/users/songdogtech/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/cant-install-plugin-and-theme-1/#post-7688134)
 * Status: not resolved

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