Title: Can’t install plugin
Last modified: January 28, 2018

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# Can’t install plugin

 *  [igb10](https://wordpress.org/support/users/igb10/)
 * (@igb10)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/cant-install-plugin-27/)
 * I’m trying to add some share-buttons plugin to my website, but I get every time“
   Update Failed”. I tried 4-5 different plugins and it fails every time. I had 
   no problem to install “WP Super Cache” plugin, so I thought it shouldn’t be any
   problems with any other plugins. Any suggestions on what I’m doing wrong?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-install-plugin-27%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Muhammad Javed](https://wordpress.org/support/users/leadsoft/)
 * (@leadsoft)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/cant-install-plugin-27/#post-9909880)
 * Hello,
    If you have access to the cPanel, try this:
 * 1. Download the plugins that you want to install on WordPress.
    2. Open your 
   CPanel and sign in. 3. Open “File Manager” 4. Locate your wordpress installation
   there and Click on the folder marked “wp-content” 5. Open the folder marked “
   plugins” 6. Click on “upload file(s)” and upload the plugin you just downloaded.
   7. Click on the plugin file that you just uploaded and click “extract”. 8. Open
   WordPress and go to the dashboard. Click on “Plugins”. ( You should see your 
   new plugin as one of the selections. ) 9. Click “Activate”.
    -  This reply was modified 8 years, 3 months ago by [Muhammad Javed](https://wordpress.org/support/users/leadsoft/).
 *  Thread Starter [igb10](https://wordpress.org/support/users/igb10/)
 * (@igb10)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/cant-install-plugin-27/#post-9909924)
 * Thank you for your reply. If I do it your way, everything works until I click
   ACTIVATE. Then the whole website crashes with internal error. When I go into 
   plugins folder and delete the plugin file that was extracted, my website goes
   back to life.. Any other ideas?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Can’t install plugin’ is closed to new replies.

## Tags

 * [Failed](https://wordpress.org/support/topic-tag/failed/)
 * [installation](https://wordpress.org/support/topic-tag/installation/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [igb10](https://wordpress.org/support/users/igb10/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/cant-install-plugin-27/#post-9909924)
 * Status: not resolved

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