Can't install Extensions

Viewing 4 replies - 1 through 4 (of 4 total)
  • vasyl_m

    (@vasyl_m)

    8 years ago

    Hi Jan-Hinrich Fehlis,

    Try to go to wp-content/aam/extension folder and remove everything what’s inside and reinstall the AAM Utilities.

    Let me know.
    Regards,
    Vasyl

    Thread Starter Jan-Hinrich Fehlis

    (@janjime)

    8 years ago

    Thanks for your quick response.

    That folder is empty.

    Thread Starter Jan-Hinrich Fehlis

    (@janjime)

    8 years ago

    I mean the folder was already empty. What to do next?

    vasyl_m

    (@vasyl_m)

    8 years ago

    Hi there,

    Looks like your server either is not able to connect with our server or it has some troubles to unzip extension archive. It is rare case so you can send us direct message to vasyl@vasyltech.com and we’ll send you the extension for manual installation.

    Thank you,
    Vasyl

Viewing 4 replies - 1 through 4 (of 4 total)
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