Support » Plugin: Smart Slider 3 » Can’t Install

  • Resolved nikatika


    Hi there,

    I’m trying to install the plugin, but i always get a failure and a message:
    “Installing the plugin…
    Destination folder already exists. /var/www/wptbox/wp-content/plugins/smart-slider-3/
    Plugin installation failed.”

    How can i resolve it?


Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Nextendweb


    Hi @nikatika,
    could you try to delete the following folder via ftp or cpanel?


    There should be no smart-slider-3 folder in /var/www/wptbox/wp-content/plugins/ when you try to install Smart Slider 3.



    I tried to do it, but the folder doesn’t exist.

    What should i do in this case?


    Plugin Support Laszlo


    Hi @nikatika

    We will need some additional information to debug this problem, please contact us on:
    and refer to this topic!



    Ok, will do.


Viewing 4 replies - 1 through 4 (of 4 total)
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