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can’t install

  • Desiree Hodges

    @desiree-hodges

    I downloaded the software 2.6.5. When I got to the point where I was extracting files, this is the error message that I got:

    The exception unknown software exception (0xc000000d) occurred in the application at location 0x03c4c00c

    Then it said I could terminate or debug.
    Help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • thisisedie

    @thisisedie

    Sounds like your download might be corrupt. Delete it and redownload.

    also, don’t use the native unzipper in windows – get a free decent one

Viewing 2 replies - 1 through 2 (of 2 total)
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