Title: Can't Install
Last modified: August 24, 2016

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# Can't Install

 *  Resolved [Sdarter](https://wordpress.org/support/users/sdarter/)
 * (@sdarter)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-install-60/)
 * I’m trying to install on multiple sites, and while most worked, 2 won’t install.
   Interestingly one is an add-on domain of the other. Could this be causing the
   problem? The sites in question are below:
 * nygoodmanlaw.com
    nygoodmanlaw.com/lawfirm
 * The error simply says “Could not copy file. updraftplus/methods/ftp.php”
 * Thanks you for any help you can provide.
 * [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-install-60/#post-6089360)
 * Hi,
 * When WordPress installs a plugin, all it is doing is downloading a zip file, 
   unzipping it, and copying the unzipped files into the right places. If this fails,
   it’s almost certainly because your web hosting account disk space has reached
   100% full. Around 20Mb is needed for UpdraftPlus – so, check that out, and you’ll
   probably find you need to increase your account disk space a bit.
 * Best wishes,
    David
 *  Thread Starter [Sdarter](https://wordpress.org/support/users/sdarter/)
 * (@sdarter)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/cant-install-60/#post-6089463)
 * Well duh – I should have considered that. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Can't Install’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Sdarter](https://wordpress.org/support/users/sdarter/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/cant-install-60/#post-6089463)
 * Status: resolved