Support » Fixing WordPress » Can’t Insert Images Using Uploader or Otherwise

  • When I first upgraded to 2.5 I had no problems, but now the uploader gives me a blank screen when I click on the insert image link. It uploads the image and everything it just won’t insert it. Also when I use the insert/edit image button (not in the uploader) it will add the image but when I save the image disappears.

    I did deactivate all plug-ins and tried it but it still didn’t work, so it’s not a plug-in problem. I also re-uploaded the upgraded just in case there was a bad file, but that didn’t change anything.

    I don’t know what else could be causing this. Any thoughts?

Viewing 15 replies - 1 through 15 (of 18 total)
  • I am having the same issue. I can upload images fine, but once uploaded I can’t actually insert them into a post. I just get a blank screen after clicking “insert into post”.

    Also I am only able to click “show” or otherwise open up any image except for the top one on any page in the gallery or media library. The others just do nothing when I click on them and their thumbnails don’t even show up. I am able to browse through them in the media library if I go into it through the dashboard… everything seems fine. But in the uploader I can only open the topmost image on any page and once I click insert I get a blank screen.

    I have also tried disabling all plugins. I’ve deleted and reloaded a fresh wp-admin and wp-includes that I just downloaded again. I’ve cleared the cache and updated my flash and even disabled the flash (though it wasn’t the file upload that was giving me trouble). So far no luck and I’m unable to get images into my posts.

    Any help would be greatly appreciated, thanks!

    same problem here, can upload, the image sits in the gallery, but when i try to insert it into the post i just get a white likghtbox screen with no options, im using firefox in ubuntu, any help would be awesome. thanks

    I see there are others who have this problem. But does anyone know a solution to the problem?

    I tried everything listed in the Sticky post and this one worked:

    8. mod_security might be causing problems. Disable it to see if that is the problem. To do this, make an .htaccess file in your wp-admin directory. Add this to it:

    <IfModule mod_security.c>
    SecFilterEngine Off
    SecFilterScanPOST Off

    That will disable it for the entire wp-admin directory. It’s possible to be more specific about it, this is just a quick and easy test to see if mod_security is causing your issues.

    Does this cause security problems though? What exactly is it doing?

    Mine is funny… it works fine when upload image if i am in
    But then trying on my server hosting site, it didn’t work. I downloaded 2.5 into my server and installed it. It seems uploading to the file folder, but it didn’t show up on the flash pop-up. It does show up in the file folder, just can’t post it. I tried all the tricks in here, but still didn’t work. Can’t post any image from WordPress. It is very disappointing.

    The mod_security off thing was working yesterday but now when I try to insert an image from the library I get a blank screen. When I upload a new image and try to insert it I get a database connection error.

    I found at least a way to post images. I just have to do it in html mode and make sure I am in html mode when I click save or publish.

    btw turning the mod_security off wouldn’t let me go into html mode. Once I removed it I was fine.

    I’m having this issue as well, but only on a couple of my blogs. The installation is the same for all of them, but for some silly reason the image uploader is going blank on me when I try to insert the image into the post in only two of them.

    Also, if I close the uploader window by using the x (only way to close it after it freezes), I can’t access the HTML tab in the editor any more.
    It doesn’t make any sense why it would work in some blogs and not at all in others when they’re all on the same server and when they all have the same installation files.

    For whatever it is worth, I had same problem as several others – could upload images to gallery, but couldn’t insert into post. I just updated my flash player, and now all works fine.


    I updated my flash player. I did everything that was listed in the sticky thread about this. None of them work. I got the uploader to work once two days ago but now it’s not working again. I have made no changes except some minor template and stylesheet alterations, which shouldn’t affect the admin section. Maybe I will try uninstalling my Flash player and try again. I just can’t understand why it should require flash to upload an image when before you didn’t need flash to upload.

    It’s the same here.
    Flash Player is up to date, and in my case it doesn’t seem to make much difference at all since the image upload works perfect in some of my blogs, while I can’t insert the uploaded images in others.

    And I agree with aunrea here.
    I can’t understand why this has to be flash based. It’s not secure and it works when it wants to.
    At least there should be an option where users can decide if they want to use the flash based uploader or a regular one.

    I have added the no-flash plugin and I still can’t insert so it’s not my flash causing the problem.

    I decided to try it in IE6 (after I did the IE fix) and I got this error when I uploaded:

    Specified file failed upload test.

    The image uploaded fine. I still can’t insert the image into the post.

    NEW SOLUTION: Make sure your WordPress tab is the ONLY tab open at the time.

    Works for me! Hopefully someone will find a better solution (i.e., one that lets us upload images while other tabs are open).

    That worked for me too 😀
    Thank you so much 😀

    Christine Rondeau


    Volunteer Forum Moderator

    Yay! Thanks for that last tip. I’ve been following all of the threads about this issue and couldn’t figure out what was going on. It seems like everyone can add to the library, but then just get to a blank screen when they try to insert the image in the post.

    I just open a new window in Firefox and was able to add an image to to a post. But this only works with Firefox, IE7 won’t have none of it.


Viewing 15 replies - 1 through 15 (of 18 total)
  • The topic ‘Can’t Insert Images Using Uploader or Otherwise’ is closed to new replies.