Title: Can't import file Last modified: August 21, 2016 --- # Can't import file * Resolved [hilj](https://wordpress.org/support/users/hilj/) * (@hilj) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-import-file/) * CSV file won’t import. The progress bar goes to 100% but nothing happens. * [Screencap](https://www.dropbox.com/s/1qwzb4ixlvomb9q/Screenshot%202014-06-03%2017.24.13.png) * I’ve tried to import `.csv` and `.xlsx` files, by dragging them in and via the‘ Browse’ button. * I got debug on but there are no errors related to this plugin, I get the same three errors when the plugin in disabled, just to be clear I’ll paste them here: * ``` Notice: get_settings is deprecated since version 2.1! Use get_option() instead. in /vagrant/wp/wp-includes/functions.php on line 3078 Call Stack: 0.0036 983000 1. {main}() /vagrant/wp/wp-admin/plugins.php:0 0.6282 39600672 2. require_once('/vagrant/wp/wp-admin/admin-header.php') /vagrant/wp/wp-admin/plugins.php:366 0.6391 39649744 3.do_action() /vagrant/wp/wp-admin/admin-header.php:122 0.6398 39652464 4. call_user_func_array() /vagrant/wp/wp-includes/plugin.php:470 0.6398 39652520 5. customAdminCss() /vagrant/wp/wp-includes/plugin.php:0 0.6398 39652656 6. get_settings() /vagrant/content/themes/WAUY/functions.php:698 0.6398 39653080 7. _deprecated_function() /vagrant/wp/wp-includes/deprecated.php:851 0.6399 39653752 8. trigger_error() /vagrant/wp/wp-includes/functions.php:3078 ``` * JS console gives the following error: * ``` Uncaught TypeError: Cannot read property 'value' of null example.dev/content/plugins/wp-ultimate-csv-importer/js/ultimate-importer-pro.js?ver=3.9.1:18 ``` * I have tested the versions: `3.5.0`, `3.5.1`, `3.5.2`, `3.5.3` and `3.5.4`. * I got all other plugins disabled. * SImilar issue [here](http://wordpress.org/support/topic/import-will-not-load-file?replies=8), the stuff listed in that didn’t help. * My WP is 3.9.1. * [https://wordpress.org/plugins/wp-ultimate-csv-importer/](https://wordpress.org/plugins/wp-ultimate-csv-importer/) Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/) * (@smackcoders) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-import-file/#post-4975283) * [@hilj](https://wordpress.org/support/users/hilj/), we are looking to reproduce the issue now. Is this fresh wp install? Is this a theme conflict in back end because of get_settings() /vagrant/content/themes/WAUY/functions.php. I can ensure that 3.5.4 is warning free, but still issues created by other plugins and themes. We are looking for more inputs on this. * Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/) * (@smackcoders) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-import-file/#post-4975284) * Can you switch to default theme and give a try? Also check with other themes rather than this themes/WAUY. Let me know with complete details. * [Antonello](https://wordpress.org/support/users/lellocaravano/) * (@lellocaravano) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-import-file/#post-4975371) * same problem with 3.9.1 * Thread Starter [hilj](https://wordpress.org/support/users/hilj/) * (@hilj) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-import-file/#post-4975372) * Tested twentyeleven and twentyfourteen, same issue, same js warnings. * Also tested on another csv file, if mine was corrupted, but same problem. * Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/) * (@smackcoders) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-import-file/#post-4975375) * Is this updated version 3.5.5? If not update to latest version. * Thread Starter [hilj](https://wordpress.org/support/users/hilj/) * (@hilj) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-import-file/#post-4975376) * Just tested 3.5.5 wit twentyeleven and my custom theme, same behaviour. * Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/) * (@smackcoders) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-import-file/#post-4975378) * Very odd, 3.5.5 was tested well with wp 3.9.1. Even with different themes twentyeleven to fourteen and couple of pro themes. Even we added a fix for Uncaught TypeError. Do you have any custom code other than plugins and themes? * Thread Starter [hilj](https://wordpress.org/support/users/hilj/) * (@hilj) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-import-file/#post-4975426) * Alrite, did more testing. * Local Vagrant, Precise Ubuntu on NGinx, : not working Remote Precise Ubuntu on NGinx: not working Local MAMP on Apache: works * Could it be the NGinx somehow? * Thanks for the wonderful support so far 🙂 * Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/) * (@smackcoders) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-import-file/#post-4975427) * Thanks for the finding, we will test and update you. * Thread Starter [hilj](https://wordpress.org/support/users/hilj/) * (@hilj) * [11 years, 11 months ago](https://wordpress.org/support/topic/cant-import-file/#post-4975430) * Some more testing: Ubuntu Plesk server on Apache and no go. Only thing where it works for me is MAMP. * Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/) * (@smackcoders) * [11 years, 10 months ago](https://wordpress.org/support/topic/cant-import-file/#post-4975454) * [@hilj](https://wordpress.org/support/users/hilj/), hope you have upgraded to latest version and things are ok now. If you have any issues let us know again. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Can't import file’ is closed to new replies. * ![](https://ps.w.org/wp-ultimate-csv-importer/assets/icon.svg?rev=3131703) * [WP Ultimate CSV Importer – Import CSV, XML & Excel into WordPress](https://wordpress.org/plugins/wp-ultimate-csv-importer/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-ultimate-csv-importer/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-ultimate-csv-importer/) * [Active Topics](https://wordpress.org/support/plugin/wp-ultimate-csv-importer/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-ultimate-csv-importer/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-ultimate-csv-importer/reviews/) * 11 replies * 3 participants * Last reply from: [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/) * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/cant-import-file/#post-4975454) * Status: resolved