Title: Can't import CSV Last modified: August 22, 2016 --- # Can't import CSV * Resolved [bfchris](https://wordpress.org/support/users/bfchris/) * (@bfchris) * [11 years, 9 months ago](https://wordpress.org/support/topic/cant-import-csv-1/) * When I select my file for import (pages), and select the file, it literally does* NOTHING. No status bar movement..nothing at all. Not getting any errors either, it just sits there. Would someone be willing to take a look? I’ve tried changing to the default WP template..same error. * Chris * [https://wordpress.org/plugins/wp-ultimate-csv-importer/](https://wordpress.org/plugins/wp-ultimate-csv-importer/) Viewing 15 replies - 1 through 15 (of 32 total) 1 [2](https://wordpress.org/support/topic/cant-import-csv-1/page/2/?output_format=md) [3](https://wordpress.org/support/topic/cant-import-csv-1/page/3/?output_format=md) [→](https://wordpress.org/support/topic/cant-import-csv-1/page/2/?output_format=md) * Thread Starter [bfchris](https://wordpress.org/support/users/bfchris/) * (@bfchris) * [11 years, 9 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170226) * this in error log: * [Thu Aug 07 11:52:07 2014] [error] [client 7./././] File does not exist: /wp- content/plugins/wp-ultimate-csv-importer/js/exporting,js, * Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/) * (@smackcoders) * [11 years, 9 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170330) * Are you using version 3.6.1? Try reinstall plugin as error says some js files are missing. Also kindly cross check all js files with plugin repo here [http://plugins.svn.wordpress.org/wp-ultimate-csv-importer/tags/3.6.1/js/](http://plugins.svn.wordpress.org/wp-ultimate-csv-importer/tags/3.6.1/js/) * Thread Starter [bfchris](https://wordpress.org/support/users/bfchris/) * (@bfchris) * [11 years, 9 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170354) * Yes, I’m using 3.6.1. I’ve uninstalled and reinstalled twice now with no change. I edited index.php (line 116) replacing exporting,js with exporting.js and still getting errors. (no movement on upload bar, and no uploading). * Thread Starter [bfchris](https://wordpress.org/support/users/bfchris/) * (@bfchris) * [11 years, 9 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170355) * Also cross-checked the svn. * Thread Starter [bfchris](https://wordpress.org/support/users/bfchris/) * (@bfchris) * [11 years, 9 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170369) * Really, really want to use this plugin. I installed an older version, then upgraded after uninstalling and reinstalling twice. Still no work. * Here’s the log: WordPress database error Table ‘db113659_princemichel.smackcsv_line_log’ doesn’t exist for query select sum(inserted) as ins from smackcsv_line_log where month =’Sep’ and imported_type = ‘Users’ and year =2013 made by do_action(‘wp_ajax_secondchart’), call_user_func_array, secondchart, require_once(‘/plugins/wp-ultimate-csv-importer/ modules/dashboard/actions/chartone.php’), DashboardActions->getStatsWithDate, referer: [http://domainremoved/removed/wp-admin/admin.php?page=wp-ultimate-csv-importer/index.php&__module=page&step=uploadfile](http://domainremoved/removed/wp-admin/admin.php?page=wp-ultimate-csv-importer/index.php&__module=page&step=uploadfile) * Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/) * (@smackcoders) * [11 years, 9 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170502) * [@bfchris](https://wordpress.org/support/users/bfchris/), is there any way to provide a copy of your wp instance without data to debug it in our development environment. We cant reproduce the issue in any test cases so far. * [VR Webs](https://wordpress.org/support/users/net4earning/) * (@net4earning) * [11 years, 9 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170505) * me too facing the same issue, i’m using the latest ver. of wordpress and plugin. can’t import the file at all. no error msg, nothing. * Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/) * (@smackcoders) * [11 years, 9 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170506) * [@net4earning](https://wordpress.org/support/users/net4earning/), can provide a copy of your wp instance without data to debug it in our development environment? * [neofunctional](https://wordpress.org/support/users/neofunctional/) * (@neofunctional) * [11 years, 8 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170521) * I seem to be having the same problem – even tried with the cheat sheet CSV’s via plugin website and still, when I select file, the status bar goes from 0 to 100% but nothing happens. * [studioleland](https://wordpress.org/support/users/studioleland/) * (@studioleland) * [11 years, 8 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170545) * Same problem here. Cannot upload or import any files from Import tab. * Getting JS conflict errors and a JS file is not being loaded from fresh install of your plugin. * Uncaught TypeError: Cannot read property ‘value’ of null ultimate-importer-pro. js?ver=3.9.2:24 * [donnytree](https://wordpress.org/support/users/donnytree/) * (@donnytree) * [11 years, 8 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170552) * I am getting a very similar error message as bfchris: * `[error] [client] WordPress database error Table 'bizgovhub.smackcsv_line_log' doesn't exist for query select sum(inserted) as ins from smackcsv_line_log where month ='Oct' and imported_type = 'Eshop' and year =2013 made by do_action('wp_ajax_secondchart'), call_user_func_array, secondchart, require_once('/plugins/wp-ultimate-csv-importer/ modules/dashboard/actions/chartone.php'), DashboardActions->getStatsWithDate, referer:` * I am using WP 4.0 and WP Ultimate CSV Importer 3.6.4. * The error is stopping me from activating any other plugins, I just get a white screen. * Thank you in advance. * [vasanthavanan](https://wordpress.org/support/users/vasanthavanan/) * (@vasanthavanan) * [11 years, 7 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170560) * [@donnytree](https://wordpress.org/support/users/donnytree/), is there any way to provide a copy of your wp instance without data to debug it in our development environment. We cant reproduce the issue in any test cases so far. * [donnytree](https://wordpress.org/support/users/donnytree/) * (@donnytree) * [11 years, 7 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170561) * I would be happy to, please let me know how? It is a very simple website so I am surprised we are having so many issues with this plugin, my email is [donna.tremonte@gmail.com](https://wordpress.org/support/topic/cant-import-csv-1/donna.tremonte@gmail.com?output_format=md). Thanks so much! * [donnytree](https://wordpress.org/support/users/donnytree/) * (@donnytree) * [11 years, 7 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170564) * All fixed, thanks so much for the support! * [Paul Scollon](https://wordpress.org/support/users/scollonp/) * (@scollonp) * [11 years, 7 months ago](https://wordpress.org/support/topic/cant-import-csv-1/#post-5170565) * I’m also having the same issue. Why is this thread marked as “resolved”, but no solution is provided here? Viewing 15 replies - 1 through 15 (of 32 total) 1 [2](https://wordpress.org/support/topic/cant-import-csv-1/page/2/?output_format=md) [3](https://wordpress.org/support/topic/cant-import-csv-1/page/3/?output_format=md) [→](https://wordpress.org/support/topic/cant-import-csv-1/page/2/?output_format=md) The topic ‘Can't import CSV’ is closed to new replies. * ![](https://ps.w.org/wp-ultimate-csv-importer/assets/icon.svg?rev=3131703) * [WP Ultimate CSV Importer – Import CSV, XML & Excel into WordPress](https://wordpress.org/plugins/wp-ultimate-csv-importer/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-ultimate-csv-importer/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-ultimate-csv-importer/) * [Active Topics](https://wordpress.org/support/plugin/wp-ultimate-csv-importer/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-ultimate-csv-importer/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-ultimate-csv-importer/reviews/) * 32 replies * 10 participants * Last reply from: [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/) * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/cant-import-csv-1/page/3/#post-5170597) * Status: resolved