Title: Can’t getting any help
Last modified: May 17, 2017

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# Can’t getting any help

 *  [narveersingh826](https://wordpress.org/support/users/narveersingh826/)
 * (@narveersingh826)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/cant-getting-any-help/)
 * What the hell, you guys are doing.
    I haven’t get any support from last three
   weeks. I have a premium account but I haven’t renew it this year, may be that’s
   why you are not giving any priority. I raised a ticket and message you a lot 
   and also emailed you but not getting any response. You treat your customers in
   this way. Sir, I am requested you to kindly solve my problem as soon as possible.
   Thanks in advance Narveer Singh

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/)
 * (@nextscripts)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/cant-getting-any-help/#post-9139340)
 * What is your ticket #?
 *  Thread Starter [narveersingh826](https://wordpress.org/support/users/narveersingh826/)
 * (@narveersingh826)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/cant-getting-any-help/#post-9139351)
 * Ticket ID is 712286.
    Thanks
 *  Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/)
 * (@nextscripts)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/cant-getting-any-help/#post-9139365)
 * This ticket is opened 05/02/2017 7:09 pm and answered 05/03/2017 8:27 am.
 * As we said, please read this page: [http://www.nextscripts.com/snap-features/how-snap-sets-images/](http://www.nextscripts.com/snap-features/how-snap-sets-images/)
 * It answers all your questions including ” if there is any video inside the post
   like youtube video .. What I should do” (Link – [https://www.nextscripts.com/all-types-of-posts-to-facebook-with-video/](https://www.nextscripts.com/all-types-of-posts-to-facebook-with-video/)).
 * That page describes 7 different ways of posting images to Facebook. Saying “I
   already tried all these things” is kind of useless. If you want further help,
   please describe what ways exactly did you try and what was the result of each
   one.
 *  Thread Starter [narveersingh826](https://wordpress.org/support/users/narveersingh826/)
 * (@narveersingh826)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/cant-getting-any-help/#post-9139553)
 * Sir,
    I am using this strategy, like ‘Do nothing when WordPress has a video’ 
   still nothing happen. It posts video and that video is also not playable. Niether
   linked post nor video normal featured image. See this Facebook Link, how it posts
   [https://www.facebook.com/story.php?story_fbid=833901146758030&id=496143253867156](https://www.facebook.com/story.php?story_fbid=833901146758030&id=496143253867156)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Can’t getting any help’ is closed to new replies.

 * ![](https://ps.w.org/social-networks-auto-poster-facebook-twitter-g/assets/icon-
   256x256.png?rev=1106267)
 * [NextScripts: Social Networks Auto-Poster](https://wordpress.org/plugins/social-networks-auto-poster-facebook-twitter-g/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/social-networks-auto-poster-facebook-twitter-g/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/)
 * [Active Topics](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [narveersingh826](https://wordpress.org/support/users/narveersingh826/)
 * Last activity: [8 years, 12 months ago](https://wordpress.org/support/topic/cant-getting-any-help/#post-9139553)
 * Status: not resolved