• Resolved masonmt2001


    I am trying to get a video to autoplay on my webpage but it wont. At least not in any browser I have open.

    I have gone to the settings of the video and set it on autoplay.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Abz


    Howdy Mason,

    Thanks for reaching out to us.

    That’s weird, the only browser that should have any issue with autoplay would be firefox. It is the default behavior for Firefox in Mobile — rest assured that nothing is broken with our player.

    Also here’s a screen recording on my end: https://share.getcloudapp.com/04u2QWml

    Works fine on my end, I’m using Chrome on MacOs.

    Can you send us a video recording of the issue you are having?

    Looking forward to your response.

    Thread Starter masonmt2001


    If it is working on your end, then that is good at least.

    I was first working in firefox (Desktop). I tried to open the link in Google Chrome. This is the screenshot: https://share.getcloudapp.com/d5uAOKr9

    I tried it on my phone (Duckduckgo browser), and it didn’t autoplay there either.

    Plugin Author Andre Gagnon


    Hmmm…. did you try an incognito window? Perhaps there’s an extension that’s disabling video autoplay (like an ad blocker perhaps). We use the standard html5 autoplay attribute, so it’s up to the browser to perform the autoplay request.

    Plugin Author Andre Gagnon


    Since I haven’t heard back, I assume this is solved, but please reach out if you’re still having issues.

Viewing 4 replies - 1 through 4 (of 4 total)
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