Can't get to the dashboard of a sub domain

  • Resolved arnamy1

    (@arnamy1)


    11 years, 11 months ago

    I’m having a hard time getting the subdomain to work as expected. It seems to have installed fine, but I get an internal server error when trying to view any part of the dashboard, and a default page from the web server when trying to visit the site itself.

    I’ve run through what troubleshooting issues I could find but to no luck. Any ideas would be greatly appreciated!
    Thanks!
    Amy

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    11 years, 11 months ago

    a default page from the web server when trying to visit the site itself.

    When you made your subdomain, did you point it to the /public_html/ or root location of your WordPress install, or let it point to it’s own folder?

    Thread Starter arnamy1

    (@arnamy1)

    11 years, 11 months ago

    Well, guess I’m not really sure. Just let WordPress do its thing. This is the site URL WordPress made:
    http://chocolate.arnamy1.com/

    Is there somewhere in WordPress to check what you’re asking or do I need to do that on my host’s account setings?

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    11 years, 11 months ago

    It’s not a WordPress thing 😉 It’s your host’s account settings.

    You have to make subdomains point to /public_html. And it looks like it’s working now (i.e. I can get to http://chocolate.arnamy1.com/wp-admin/ and see the login page)

    Thread Starter arnamy1

    (@arnamy1)

    11 years, 11 months ago

    You are right! Got everything working so far, thanks for the help!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Can't get to the dashboard of a sub domain’ is closed to new replies.