Support » Fixing WordPress » Can't get to site

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  • Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thanks. So sorry for ignorance: what are plugins? and where do I find them?

    The left side menu in admin panel, “Plugins” link.

    A thousand apologies, my WP is in Hebrew, can you tell me what is the icon next to it? So I can recognize it…

    It looks like an electrical plugin. Should be the 4th section from the bottom of the menu.

    Many thanks. After weeks and months the site is up again – and I haven’t done anything! It’s a miracle. Thanks anyway.

Viewing 6 replies - 1 through 6 (of 6 total)
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