Support » Fixing WordPress » Can't get to site

Viewing 6 replies - 1 through 6 (of 6 total)
  • esmi

    (@esmi)

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    SandhyaBarKama

    (@sandhyabarkama)

    Thanks. So sorry for ignorance: what are plugins? and where do I find them?

    Sunder Deep Dasna

    (@shashank-mukherjee)

    The left side menu in admin panel, “Plugins” link.

    SandhyaBarKama

    (@sandhyabarkama)

    A thousand apologies, my WP is in Hebrew, can you tell me what is the icon next to it? So I can recognize it…

    esmi

    (@esmi)

    Forum Moderator

    It looks like an electrical plugin. Should be the 4th section from the bottom of the menu.

    SandhyaBarKama

    (@sandhyabarkama)

    Many thanks. After weeks and months the site is up again – and I haven’t done anything! It’s a miracle. Thanks anyway.

Viewing 6 replies - 1 through 6 (of 6 total)
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