Can’t get to settings

  • Resolved clamoreaux

    (@clamoreaux)


    3 years, 7 months ago

    This is happening on all my pages. I need to block search engines on a few pages but when I click on the Advanced tab, the whole Yoast interface vanishes. Here’s a quick video explaining. I Need to hide these pages from search engines.

    https://www.screencast.com/t/XSxcZ8MAwz

    All the plugins, themes and WordPress are at the latest version.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Priscilla Chapman

    (@priscillamc)

    3 years, 7 months ago

    Hi @clamoreaux,

    Thanks for showing us the issue. We see from the video that the tabs in the Yoast SEO metabox aren’t working. This looks like a plugin or theme conflict. Can you try and gather as much information for us as possible?

    To help us troubleshoot, please take the following steps:

    1. Make sure that you’re using the latest version of Yoast SEO (14.9) and your other plugins and themes are up-to-date.

    2. Check for JavaScript errors in the console.

    3. Check for conflicts.

    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, can you inform us of the results?

    Thread Starter clamoreaux

    (@clamoreaux)

    3 years, 7 months ago

    Turns out LearnPress is causing the issues — I sent a message to their support

    Pcosta88

    (@pcosta88)

    3 years, 7 months ago

    @clamoreaux

    We understand LearnPress is causing the issues. As such we will close this thread to keep the overview. If you still encounter issues please feel free to make a new topic!

Viewing 3 replies - 1 through 3 (of 3 total)
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