Support » Plugin: WP Hide & Security Enhancer » Cant get this plugin work on Google Cloud Platform

  • Hello,
    I have a very strange issue – I can’t get anything to work for my WP site hosted od Google Cloud Platform. When I activate any option at any tab, the page will broke.

    I have previously hosted on standard dedicated server, this plugin worked as a charm, but under GCP nothing works. Why? What I am doing wrong?

    Thank you for your help and sorry for my english.
    S.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author tdgu

    (@tdgu)

    Hi,
    Which is the current software on your server? e.g. Apache, Nginx ?

    Thanks

    Well, this should be dumb, but I am not sure, is there any way how to check it?

    thank you for your quick reply…
    S.

    //EDIT: seems to be Apache

    • This reply was modified 1 year, 5 months ago by scharfh.

    Now I am sure what I have installed on server:
    Apache 2.4.33
    ImageMagick 6.9.8
    MySQL 5.7.22
    OpenSSL 1.0.2o
    PHP 7.0.30
    phpMyAdmin 4.8.0.1
    SQLite 3.18.0
    Varnish 4.1.0
    WordPress 4.9.6
    WP-CLI 1.5.1

    Plugin Author tdgu

    (@tdgu)

    It should work fine, can you check if the .htaccess file is available and the rewrite rules are parsed and executed?
    You can place a sample line at the beginning of file e.g.

    RewriteRule ^core_js/(.+) /wp-includes/js/jquery/$1 [L,QSA]

    Then try to access the file through the following url (replace with your own domain):

    yourdomain.com/core_js/jquery.js
    This should bring up the jquery.js code

    I have it tested, unfortunately got 404 – page not found and issue persist.

    Plugin Author tdgu

    (@tdgu)

    Do you have root access to the server or us just a shared account? Ensure the mod_rewrite is enabled or get in touch with support on how to enable Apache rewrite. Many plugins use mod_rewrite so it should be somehow possible, to enable that.

    Thank you for helping me – yes, I have root access, do you think this likely has to do with the .HTACCESS file is that GPC doesn’t use .htaccess and instead uses another file called app.yaml ? (see: https://cloud.google.com/appengine/docs/standard/php/config/appref )

    Plugin Author tdgu

    (@tdgu)

    Can you get in touch with their support center ans ask if Apache rewrite are available through .htaccess file?

    Well, I did, but unfortunatelly I have no support plan activated, so I am no longer entitled to free technical support…

    S.

Viewing 9 replies - 1 through 9 (of 9 total)
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