Support » Plugin: Ebook Store » Can't get the file to upload
2 years, 8 months ago
Every time I try to upload my ebook into E bookstore using the MOBI format for Kindle, I get the following error message:
“The file type that you’ve uploaded is not a mobile book format.”
Yet this same MOBI file opens easily on my Kindle.
I get the same message when I try to upload an EPUB version.
When I try to upload a PDF version of the book, it is occasionally successful, but I am unable to see the book on the page. Can you help?
Sure I can. I will check why this is happening. Do you think you can send me the file you are testing with to my email support[@]shopfiles.com?
Thanks for your response. I have sent the files to your email address.
2 years, 7 months ago
As said via email I tested with your files and all worked great on my server, can you tell me what is the situation now and if you need help?