Support » Plugin: Easy Digital Downloads » Can't Get Short Codes To Work and Download Post Not Showing

  • Hello:

    I’m’ on WP 3.5.1 and using the WordPress Bootstrap theme.

    I just installed EDD and I understand everything to get it configured and set up. I went to test a dry run after creating a download and noticed two major issues:

    1. The published download is not showing up for some reason (can’t view the download). But I can go in the back end and edit it. It just does not show under the “view download” page using the following link:

    2. Something strange is going on with the short codes. The EDD checkout page also does not show. The url just goes to a blank page. The form does not seem to load. I’ve checked everything and it should be find (the short code is there), but nothing shows…something seems to be blocking the short code form or at least messing it up.

    I have also left a note on the Bootstrap theme support forum letting them know I’m having issues with short codes for EDD. This Bootstrap theme I’m using does not get updated very often (I’ve noticed) so I’m wondering is the issue has to do with the Bootstrap theme being out of date vs what EDD is expecting.

    Thanks for the help in advance.

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  • Have you had any fixes on this issue? I am using a different theme than you, but my download pages are also blank…

    Hi cyndimarie:

    Nothing useful towards a fix yet. I even deleted EDD and re-installed the two plugins (EDD is one of them) that were giving trouble and still the same issues with the shortcodes not working properly and my EDD download page simply showing nothing.

    I also started a thread on this issue over at the EDD trouble shooting forum. Maybe you might want to follow along on that thread as well as we try and fix this issue. I still think one reason for all the trouble is my Bootstrap theme and WP 3.5.1 are not playing nice together, but I have to cover all angles. I need to get this EDD working properly in the next day or so as it’s costing me money.

    You can follow the other thread on the Easy Digital Download basic support forum here:

    Hopefully we’ll get this thing figure out soon.

    Plugin Author Pippin Williamson


    Pippin's Plugins and Plugin Reviewer

    Let’s keep this discussion on the EDD forums instead of having duplicate threads to follow:

    @cyndimarie have you gone to Settings > Permalinks and clicked Save Changes?

Viewing 3 replies - 1 through 3 (of 3 total)
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