I followed the instructions to download both on WordPress and checked those with what was posted on your website. Looking at the troubleshooting comments that I see the two typical troubleshooting errors are the hook and the commenting plugin. I do not have any other commenting plugin enabled (other than what comes standard with WordPress) and have those comments turned off. I want to display just the share buttons (we don't have a need for log-ins yet) and I am wanting to try to make this one work before uninstalling and going to another plugin. What can I try next?