Support » Fixing WordPress » Can't get past Captcha

Viewing 14 replies - 1 through 14 (of 14 total)
  • Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    Do you have FTP access? You could deactivate your captcha plugin by renaming that plugin’s folder.

    I found no phone or email suppert

    Support for what, your captcha plugin?

    krovere5

    (@krovere5)

    Have no idea what that is or means :/

    Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    Can you contact the guys who set your site up for you?

    krovere5

    (@krovere5)

    I did it myself

    WPyogi

    (@wpyogi)

    LOL – sorry, but that’s kinda funny :). See if any info here will help you:

    http://codex.wordpress.org/Resetting_Your_Password

    Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    Which captcha plugin are you using?

    krovere5

    (@krovere5)

    have no clue. I thought I set it just for spammers who tried to email me . Never wanted one to log in.

    krovere5

    (@krovere5)

    I reset password already too

    WPyogi

    (@wpyogi)

    Actually, assuming you are asking about the site in your profile, looks like you are using this plugin:

    http://wordpress.org/plugins/wp-recaptcha/

    So see if there’s info on how to disable it. OR use FTP or Cpanel and delete that plugin.

    krovere5

    (@krovere5)

    Have no clue what ‘FTP or Cpanel’ is

    krovere5

    (@krovere5)

    Just trying to log on to the Dashboard ..that where I have access to plugins and the like. .

    Moderator Jan Dembowski

    (@jdembowski)

    Brute Squad and Volunteer Moderator

    You may have to ask your host provider to delete this directory.

    /home/content/54/7455154/html/wp-content/plugins/wp-recaptcha

    That should eliminate the reCAPTCHA and let you login to your WordPress dashboard again if your password is good.

    krovere5

    (@krovere5)

    Ok.. I emailed them. I’ll get back with their response tomorrow
    Thanks !

    krovere5

    (@krovere5)

    Thanks everyone ! Especially Jan! Deleted it through account manager in GoDaddy.
    God bless
    Keith

Viewing 14 replies - 1 through 14 (of 14 total)
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