Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Do you have FTP access? You could deactivate your captcha plugin by renaming that plugin’s folder.
I found no phone or email suppert
Support for what, your captcha plugin?
Have no idea what that is or means :/
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Can you contact the guys who set your site up for you?
LOL – sorry, but that’s kinda funny :). See if any info here will help you:
http://codex.wordpress.org/Resetting_Your_Password
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Which captcha plugin are you using?
have no clue. I thought I set it just for spammers who tried to email me . Never wanted one to log in.
I reset password already too
Actually, assuming you are asking about the site in your profile, looks like you are using this plugin:
http://wordpress.org/plugins/wp-recaptcha/
So see if there’s info on how to disable it. OR use FTP or Cpanel and delete that plugin.
Have no clue what ‘FTP or Cpanel’ is
Just trying to log on to the Dashboard ..that where I have access to plugins and the like. .
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
You may have to ask your host provider to delete this directory.
/home/content/54/7455154/html/wp-content/plugins/wp-recaptcha
That should eliminate the reCAPTCHA and let you login to your WordPress dashboard again if your password is good.
Ok.. I emailed them. I’ll get back with their response tomorrow
Thanks !
Thanks everyone ! Especially Jan! Deleted it through account manager in GoDaddy.
God bless
Keith