Title: Can’t get past API Setup
Last modified: May 29, 2017

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# Can’t get past API Setup

 *  Resolved [aaron843](https://wordpress.org/support/users/aaron843/)
 * (@aaron843)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/cant-get-past-api-setup/)
 * I’ve created an API key, entered it, and the box goes blank. Tried creating another
   key, plugin doesn’t seem to save key or connect.

Viewing 1 replies (of 1 total)

 *  [mcsupport](https://wordpress.org/support/users/mcsupport/)
 * (@mcsupport)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/cant-get-past-api-setup/#post-9179560)
 * Hi [@aaron843](https://wordpress.org/support/users/aaron843/),
 * Thanks for the post. I understand that is not expected behavior, and I’d like
   to get some environmental details to start digging in. To allow us to do so, 
   could you please reply back here with your [WooCommerce System Status Report](https://docs.woocommerce.com/document/understanding-the-woocommerce-system-status-report/)?
   We have had a couple of reports of unexpected behavior after entering the API
   key, and knowing your exact set up will ensure that there are no other environmental
   issues at play causing this behavior.
 * Thanks – we look forward to hearing back and helping out as much as we can.
 * Warm Regards,
 * Pearl

Viewing 1 replies (of 1 total)

The topic ‘Can’t get past API Setup’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [mcsupport](https://wordpress.org/support/users/mcsupport/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/cant-get-past-api-setup/#post-9179560)
 * Status: resolved