Support » Plugin: bitpay-for-woocommerce » Can’t get pairing code

  • nrtdesign

    (@nrtdesign)



    I created an API token, and then copied that token and pasted it into the pairing code field in the Bitpay plugin, and clicked find, but it gives back the error that it was “unable to pair with Bitpay”. I tried it using Livenet and Testnet. I’ve triple checked the token, and it is accurate. Any suggestions?

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  • Plugin Author bitpay

    (@bitpay)

    Please make sure to copy the 7 character pairing code, not the 30 char legacy API token.

    You can create the pairing code by going to:
    https://www.bitpay.com/dashboard/merchant/api-tokens
    -> Add New Token
    -> Add Token (no need to provide a name in the label)

    A new 7 character pairing code will show that you can copy/paste in the BitPay WooCommerce plugin

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