Support » Plugin: Modal Dialog » Can't get Modal Dialog to work on my site

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  • Plugin Author Yannick Lefebvre


    From what I can see, the problem seems to be linked to a translation plugin that you have installed. Not only is this plugin loading an older version of jQuery than the one that comes with wordpress, but it’s loading it for every single Translation link that gets displayed on the page.

    I would first try deactivating that plugin to see if the Modal Dialog window comes up. If it does, then you’ve found your culprit.

    Then, you could try contacting the author of that plugin and asking that person to change their plugin to load WordPress’ copy of jQuery only once in the page header.

    Alternatively, I could look at making the change to the plugin you are using, but that will break on upgrade, and I would only have time to do this if the change is simple.

    You could also see if there are other plugins out there that would do the same thing but without the jQuery conflict.

    Jack – thank you so much for getting back to me so quickly.

    As you recommended, I removed all of the translation plug-ins, but the Modal Dialog plug-in is not working.

    Any other ideas?



    Plugin Author Yannick Lefebvre


    I am a bit puzzled since there are no jQuery errors coming up.

    The only other strange jQuery thing that i saw in there is related to a plugin that is called something like Simple Lightbox. Try deactivating that plugin and there is a good chance that Modal dialog will show up.

    I deactivated Simple Lightbox, but still no luck …

    Could there be another error on MY part?


    If you would like I could give you the password to my site and see if I have the configuration correct. I”ll leave that up to you and if you would prefer not to, I would understand perfectly.

    It works! I don’t know what happens, but it is working and I will support your plug-in.

    Plugin Author Yannick Lefebvre


    Glad to hear it’s working now. Perhaps you have a caching plugin in place that meant that changes were not taking place right away. You should now see about finding equivalents for the plugins that you had to deactivate or try to activate them back one by one until you find which one is causing the problem.

Viewing 7 replies - 1 through 7 (of 7 total)
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