Support » Plugin: SMTP by BestWebSoft » Can't get it to work

  • Too difficult to configure for a non-coder. Trying 2 weeks to get it solved but requires some knowledge to do so.

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  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Greetings,

    We kindly ask you to specify, at which stage did the problem occur?

    Please set SMTP plugin the following way (as exemplified by gmail account):

    Create a gmail account – https://gmail.com or use the existing one. Then configure the SMTP plugin as follows:
    From Email: your_account_name@gmail.com
    From Name: your_account_name
    SMTP Host: smtp.gmail.com
    SMTP Port: 465
    SMTP Secure Connection: SSL
    SMTP Authentication: Yes
    SMTP Username: your_account_name@gmail.com
    SMTP Password: your_account_password

    If you receive a message about account hacking or authentication failure notification, please follow this link https://accounts.google.com/DisplayUnlockCaptcha, click ‘Continue’ and try submitting again (more data on providing the access here – https://support.google.com/mail/answer/78754?hl=en)

    In case the problem remains, please send a test message on SMTP by BestWebSoft plugin settings page in “Send A Test Email” tab, having checked the “Display log” option using your Google account. Please correct the errors in the log to get mail sent.

    Regards,
    BestWebSoft Support Team.

Viewing 1 replies (of 1 total)
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