Support » Plugin: Linear Checkout for WooCommerce by Cartimize » Can’t get district billing

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  • Plugin Contributor Amrit Anandh

    (@amritanandh)

    Hello @duccan212 Can you send us a Bug Report using the link inside the plugin settings under WooCommerce > Settings > Cartimize tab? The issue, specific to your site, may be caused by the theme or any other plugin. We’ll take a look and get back to you.

    On another note, you can use the support forum or email us at support@cartimize.com to get support. Rating the plugin a 1-star because you are facing an issue helps no one. We work hard to give 5-star experiences to ensure all users are satisfied with both the plugin and our support. But this is a punch to our guts.

    I hope you reconsider your rating after experiencing the plugin/support more.

    Plugin Contributor Amrit Anandh

    (@amritanandh)

    @duccan212,
    We looked into the modification done by the theme –
    ​1. The ‘Indo Checkout’ in theme options have been used to customize fields.
    2. The ‘Indo Ongkir’ uses a custom API for calculating shipping based on sub-district.

    Supporting these modifications is not something we can focus on right now. But you can accomplish this using a developer. ​We would be more than happy to guide them in the right direction.

    ​I hope you understand that any plugin will not work as expected if you have modified the checkout to this extent. And rating the plugin a 1-star because of this doesn’t seem fair. I hope you see the truth behind this and update the rating accordingly.

Viewing 2 replies - 1 through 2 (of 2 total)
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