• Resolved sergiodrs

    (@sergiodrs)


    Hi all,

    I recently migrated a site working with Newspack and Site Kit. Before migrating everything worked great. But after migration Google Analytics stopped working via Site Kit. I have been able to configure it with Jetpack and manually but not with Site Kit.

    I guess it may be a problem with SSL but I am not sure. In the Site Kit plugin everything looks ok but the page don’t send data to Analytics.

    I also share with you the Site Health diagnosis:

    ### wp-core ###
    
    version: 5.7.2
    site_language: es_ES
    user_language: es_ES
    permalink: /%category%/%post_id%-%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 396
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/customer/www/lavozdealcala.com/public_html
    wordpress_size: 266,13 MB (279056462 bytes)
    uploads_path: /home/customer/www/lavozdealcala.com/public_html/wp-content/uploads
    uploads_size: 30,33 GB (32569251002 bytes)
    themes_path: /home/customer/www/lavozdealcala.com/public_html/wp-content/themes
    themes_size: 12,46 MB (13070321 bytes)
    plugins_path: /home/customer/www/lavozdealcala.com/public_html/wp-content/plugins
    plugins_size: 235,82 MB (247276192 bytes)
    database_size: 930,05 MB (975224832 bytes)
    total_size: 31,74 GB (34083878809 bytes)
    
    ### wp-active-theme ###
    
    name: Newspack (newspack-theme)
    version: 1.37.0
    author: Automattic
    author_website: https://newspack.blog
    parent_theme: none
    theme_features: core-block-patterns, post-thumbnails, automatic-feed-links, title-tag, menus, html5, custom-logo, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, editor-style, editor-font-sizes, editor-color-palette, editor-gradient-presets, responsive-embeds, amp, post-subtitle, post-formats, infinite-scroll, jetpack-responsive-videos, jetpack-geo-location, jetpack-content-options, woocommerce, widgets
    theme_path: /home/customer/www/lavozdealcala.com/public_html/wp-content/themes/newspack-theme
    
    ### wp-themes-inactive (8) ###
    
    Newspack Joseph: version: 1.37.0, author: Automattic
    Newspack Katharine: version: 1.37.0, author: Automattic
    Newspack Nelson: version: 1.37.0, author: Automattic
    Newspack Sacha: version: 1.37.0, author: Automattic
    Newspack Scott: version: 1.37.0, author: Automattic
    Twenty Nineteen: version: 2.0, author: el equipo de WordPress
    Twenty Twenty: version: 1.7, author: El equipo de WordPress
    Twenty Twenty-One: version: 1.3, author: el equipo WordPress
    
    ### wp-mu-plugins (1) ###
    
    Health Check Troubleshooting Mode: author: (undefined), version: 1.7.2
    
    ### wp-plugins-active (45) ###
    
    Ads.txt Manager: version: 1.3.0, author: 10up
    Akismet Anti-Spam: version: 4.1.9, author: Automattic
    AMP: version: 2.1.2, author: AMP Project Contributors
    AMP TablePress: version: 0.1.4, author: Weston Ruter, Google
    Better Search Replace: version: 1.3.4, author: Delicious Brains
    Co-Authors Plus: version: 3.4.7, author: Mohammad Jangda, Daniel Bachhuber, Automattic
    Disqus for WordPress: version: 3.0.21, author: Disqus (latest version: 3.0.22)
    Distributor: version: 1.6.4-dev, author: 10up Inc.
    Gravity Forms: version: 2.5.5.1, author: Gravity Forms
    Gravity Forms User Registration Add-On: version: 4.8, author: Gravity Forms
    Health Check & Troubleshooting: version: 1.4.5, author: The WordPress.org community
    Holded integration: version: 1.1.6, author: Holded
    Jetpack: version: 9.8, author: Automattic
    La Voz de Alcala Shortcodes: author: Newspack by Automattic, Inc., version: (undefined)
    Linkatomic Verification Code: author: Newspack by WordPress.com, version: (undefined)
    Mailchimp for WooCommerce: version: 2.5.1, author: Mailchimp
    MC4WP: Mailchimp for WordPress: version: 4.8.5, author: ibericode
    Newspack: version: 1.40.0, author: Automattic
    Newspack Ads: version: 1.13.0, author: Automattic
    Newspack Blocks: version: 1.26.0, author: Automattic
    Newspack Campaigns: version: 1.32.1, author: Automattic
    Newspack Content Restriction Message: version: 0.2.0, author: Newspack by WordPress.com
    Newspack Disqus AMP: version: 1.0.0, author: Automattic
    Newspack Image Credits: version: 1.0.1, author: Automattic, INN Labs, Project Argo
    Newspack Listings: version: 1.2.0, author: Automattic
    Newspack Media Partners: version: 1.1.0, author: Automattic
    Newspack Newsletters: version: 1.26.0, author: Automattic
    Newspack Sponsors: version: 1.4.1, author: Automattic
    Newspack Supporters: version: 1.0.0, author: Automattic
    OneSignal Push Notifications: version: 2.2.1, author: OneSignal
    Organic Profile Block: version: 1.5.1, author: Organic Themes
    PWA: version: 0.6.0, author: PWA Plugin Contributors
    Quantcast Choice: version: 2.0.4, author: Quantcast
    Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond)
    Schema & Structured Data for WP & AMP: version: 1.9.77, author: Magazine3
    Simple Local Avatars: version: 2.2.0, author: Jake Goldman, 10up
    Site Kit by Google: version: 1.34.0, author: Google
    Super Cool Ad Inserter Plugin: version: 0.2.1, author: INN Labs
    TablePress: version: 1.13, author: Tobias Bäthge
    WooCommerce: version: 5.3.0, author: Automattic
    WooCommerce Memberships: version: 1.19.2, author: SkyVerge
    WooCommerce One Page Checkout: version: 1.7.10, author: Automattic
    WooCommerce PayPal Checkout Gateway: version: 2.1.1, author: WooCommerce
    WooCommerce Stripe Gateway: version: 5.2.0, author: WooCommerce
    Yoast SEO: version: 16.4, author: Team Yoast
    
    ### wp-plugins-inactive (7) ###
    
    Redirection: version: 5.1.1, author: John Godley
    SiteGround Migrator: version: 1.0.27, author: SiteGround
    UpdraftPlus - Backup/Restore: version: 1.16.56, author: UpdraftPlus.Com, DavidAnderson
    WooCommerce Name Your Price: version: 3.1.7, author: Kathy Darling
    WooCommerce Subscriptions: version: 3.0.10, author: WooCommerce
    WordPress Importer: version: 0.7, author: wordpressdotorg
    WP GDPR Cookie Notice: version: 1.0.0-rc.1, author: Felix Arntz
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: No disponible
    imagemagick_version: No disponible
    gd_version: 2.2.5
    ghostscript_version: 9.27
    
    ### wp-server ###
    
    server_architecture: Linux 3.12.18-clouder0 x86_64
    httpd_software: Apache
    php_version: 7.3.28 64bit
    php_sapi: apache2handler
    max_input_variables: 3000
    time_limit: 120
    memory_limit: 768M
    max_input_time: 120
    upload_max_size: 256M
    php_post_max_size: 256M
    curl_version: 7.66.0 OpenSSL/1.1.1k-fips
    suhosin: false
    imagick_availability: false
    server-headers: 
    	server: nginx
    	date: Tue, 08 Jun 2021 14:35:49 GMT
    	content-type: text/html; charset=UTF-8
    	vary: Accept-Encoding
    	expires: Wed, 11 Jan 1984 05:00:00 GMT
    	cache-control: no-cache, must-revalidate, max-age=0
    	x-distributor: yes
    	link: Array
    	x-httpd-modphp: 1
    	host-header: 6b7412fb82ca5edfd0917e3957f05d89
    	x-proxy-cache: BYPASS
    	x-proxy-cache-info: 0 NC:200000 UP:SKIP_CACHE_NO_CACHE
    	content-encoding: br
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.32-35-log
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/customer/www/lavozdealcala.com/public_html/wp-content
    WP_PLUGIN_DIR: /home/customer/www/lavozdealcala.com/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 768M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    ### jetpack ###
    
    site_id: 185226521
    ssl_cert: No
    time_diff: -2
    version_option: 9.8:1622747171
    old_version: 9.7.1:1622729571
    public: Public
    master_user: #449 SergioRodriguez
    current_user: #449 SergioRodriguez
    tokens_set: Blog User
    blog_token: ez*^*yal9(Wzb(V^d3q4WXLR%SRfdHA%
    user_token: !#scXY80lWbOxCwrkmBovD%#xGwkG*3u
    version: 9.8
    jp_plugin_dir: /home/customer/www/lavozdealcala.com/public_html/wp-content/plugins/jetpack/
    plan: complete
    protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
    full_sync: {"started":"Tue, 08 Jun 2021 12:02:41 +0000","finished":"Tue, 08 Jun 2021 12:02:51 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"449"},"network_options":{"finished":true}},"config":{"options":true,"functions":true,"constants":true,"users":[449],"network_options":true}}
    sync_size: undefined
    sync_lag: 0 seconds
    full_sync_size: undefined
    full_sync_lag: 0 seconds
    idc_urls: {"home":"https:\/\/www.lavozdealcala.com","siteurl":"https:\/\/www.lavozdealcala.com","WP_HOME":"","WP_SITEURL":""}
    idc_error_option: false
    idc_optin: true
    cxn_tests: All Pass.
    
    ### google-site-kit ###
    
    version: 1.34.0
    php_version: 7.3.28
    wp_version: 5.7.2
    reference_url: https://www.lavozdealcala.com
    amp_mode: secondary
    site_status: connected-site
    user_status: authenticated
    connected_user_count: 1
    active_modules: site-verification, search-console, analytics
    required_scopes: 
    	openid: ✅
    	https://www.googleapis.com/auth/userinfo.profile: ✅
    	https://www.googleapis.com/auth/userinfo.email: ✅
    	https://www.googleapis.com/auth/analytics.edit: ✅
    	https://www.googleapis.com/auth/siteverification: ✅
    	https://www.googleapis.com/auth/webmasters: ✅
    	https://www.googleapis.com/auth/analytics.readonly: ✅
    capabilities: 
    	googlesitekit_authenticate: ✅
    	googlesitekit_setup: ✅
    	googlesitekit_view_posts_insights: ✅
    	googlesitekit_view_dashboard: ✅
    	googlesitekit_view_module_details: ✅
    	googlesitekit_manage_options: ✅
    enabled_features: 
    	ga4setup: ⭕
    	helpVisibility: ✅
    	ideaHubModule: ⭕
    	serviceSetupV2: ⭕
    	storeErrorNotifications: ⭕
    	userInput: ⭕
    	widgets.dashboard: ✅
    	widgets.pageDashboard: ✅
    	widgets.moduleScreens: ⭕
    search_console_property: https://www.lavozdealcala.com/
    analytics_account_id: 1113•••••
    analytics_property_id: UA-1117•••••••
    analytics_profile_id: 1670•••••
    analytics_use_snippet: yes
    
    ### amp_wp ###
    
    amp_slug_query_var: amp
    amp_slug_defined_late: false
    amp_mode_enabled: transitional
    amp_reader_theme: twentytwenty
    amp_templates_enabled: post, page, attachment, is_singular, is_front_page, is_home, is_archive, is_author, is_date, is_search, is_404, is_category, is_tag, is_tax[product_cat], is_tax[product_tag], is_tax[product_shipping_class], is_tax[newspack_lst_cat], is_tax[newspack_lst_tag], is_tax[partner], is_tax[newspack_spnsrs_tax], is_tax[newspack_supporter_type], is_post_type_archive[product], is_post_type_archive[newspack_nl_cpt], is_post_type_archive[saswp-collections]
    amp_serve_all_templates: true
    amp_css_transient_caching_disabled: true
    amp_css_transient_caching_threshold: 5000 transients per day
    amp_css_transient_caching_sampling_range: 14 days
    amp_css_transient_caching_transient_count: undefined
    amp_css_transient_caching_time_series: 
    	20200609: 2212
    	20200610: 3067
    	20200611: 1001
    	20200612: 2007
    	20200613: 3069
    	20200614: 4243
    	20200615: 5578
    	20200616: 6677
    	20200617: 7674
    	20200618: 8538
    	20200619: 9446
    	20200620: 10615
    	20200621: 11524
    	20200819: 1126
    amp_libxml_version: 2.9.10
    
    ### distributor ###
    
    0: 1.6.4-dev
    1: Yes
    2: administracion@lavozdealcala.com
    3: 
    	Override Author Byline: Yes
    	Media Handling: Featured image only
    4: N/A
    5: 
    	Sevilla Actualidad: 
    - URL: https://www.sevillaactualidad.com/wp-json/
    - Version: 1.6.2
    - Status: valid
    - Auth method: Username / Password
    - Username: Christopher Rivas
    - Roles Allowed to Push: administrator, editor
    - Additional data: {"errors":[], "can_post":["post", "page", "attachment", "wp_block", "product", "newspack_ad_codes", "newspack_lst_event", "newspack_lst_generic", "newspack_lst_mktplce", "newspack_lst_place", "newspack_nl_cpt", "newspack_popups_cpt", "newspack_spnsrs_cpt", "jp_pay_order", "jp_pay_product"], "can_get":["post", "page", "attachment", "wp_block", "product", "feedback", "newspack_ad_codes", "newspack_lst_event", "newspack_lst_generic", "newspack_lst_mktplce", "newspack_lst_place", "newspack_nl_cpt", "newspack_popups_cpt", "newspack_spnsrs_cpt", "jp_pay_order", "jp_pay_product"], "endpoint_suggestion":false, "is_authenticated":"yes"}
    

    Many thanks!
    Sergio

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    Hey there, @sergiodrs. Thank you for sharing this detailed report. Can you temporarily deactivate your Newspack popups first of all, with this plugin feature some type of Analytics integration? After doing so let me know and I’ll check your setup once more. You may also wish to check your Analytics real-time report after doing so – while not logged with your site open from another browser session.

    Thread Starter sergiodrs

    (@sergiodrs)

    Hi @luckynasan and thanks for your help. I was really desperate!

    I did as you say -deactivate all active campaigns- but still doesn’t work.

    But after that I tried to deactivate the Newspack Campaigns plugin and I think it works fine. I checked that with Real Time and also with the debugger extension for Chrome and the date seems to be ok. Right now it is still deactivated.

    What do you recommend? Reinstall the plugin?

    Best!

    Thread Starter sergiodrs

    (@sergiodrs)

    Just a bit more info @luckynasan

    If I enable the non-interactive mode in Newspack Campaigns Analytics works just fine. If I don’t, it doesn’t…

    Thanks!!

    Plugin Support Luckyna San

    (@luckynasan)

    Hey @sergiodrs! Thank you very much for your update and for reporting this conflict. We will perform some testing on our side to try and reproduce this issue and we’ll follow up with any updates.

    Plugin Support Luckyna San

    (@luckynasan)

    Hi there @sergiodrs, unfortunately, I was not able to reproduce this issue with the realtime analytics not tracking when this non-interactive mode was disabled. I’ll mark this topic as resolved for now, but we’ll continue to monitor it. If you continue to experience any other issues please don’t hesitate to reach out.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Cant get data’ is closed to new replies.