Support » Plugin: Configurable Tag Cloud (CTC) » Can't get CTC to display with site cache

  • Ben



    First of all I really like this plugin. It seems up-to-date and minimal enough that it doesn’t pose any security threat. Hence the reason I am persistent upon using it. Because I think it is a great fit!

    I am working on a site that is hosted by wpengine and have already called this issue in and they couldn’t figure out what the issue was.

    So when I add the widget to the sidebar and then purge the site cache I am able to see it on page load but after I load the page again it is gone.

    I also tried it on the staging server which doesn’t use any caching and was able to get it to load successfully every time.

    I guess what I am asking: is there anything in the plugin that needs to be excluded from cache? Like is there a certain page that needs to be excluded from cache. Or what can I do to prevent the plugin from disappearing on the live site?

    I have the plugin setup to show on the sidebar just above the last “Email Updates” widget.

    Here is the page where it should be showing up on the live site:

    And here is where I am able to make it appear on the staging where no caching is involved:

    Any help would be much appreciated!



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