Support » Plugin: Boxzilla » Can’t get box to show up

  • Resolved bluepixeldesign

    (@bluepixeldesign)


    It seems like nothing I do will make the box show up on my site.

    http://www.stephanieberryman.com/wordpress/

    I create a new box, give it a title and some content. I select Load if… “any” and “everywhere”. Bottom right, auto-show after 2 seconds, auto-hide “no” and enable test mode “yes”.

    Nothing happens. What am I missing?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Same here… Following

    Plugin Contributor Lap

    (@lapzor)

    Did you actually click the “add condition” button after selecting the condition (any)?

    Thread Starter bluepixeldesign

    (@bluepixeldesign)

    Do you mean the “Load this box if”… then choose a condition… then hit the “Add rule” button? Then Update the whole thing? Yeah. Did that.

    Thread Starter bluepixeldesign

    (@bluepixeldesign)

    My client is getting very anxious to get this working!

    Thread Starter bluepixeldesign

    (@bluepixeldesign)

    BTW, I have it set to

    “Request matches any of the following conditions: everywhere”

    “Yes, after 1 seconds on the page”

    Triggered = 0
    Dismissed = 1

    No auto-hide.
    Test mode enabled.

    I’m having the same issue where only one box is showing up on the homepage even though I set up two boxes. Nothing I’m doing seems to help. Any thoughts? http://www.journeyswiththemessiah.org/

    Thread Starter bluepixeldesign

    (@bluepixeldesign)

    I managed to figure out that it works on Twenty Sixteen and even my main theme, but not the child-theme I’m using! What could this mean? Where do I go to fix this?

    Thread Starter bluepixeldesign

    (@bluepixeldesign)

    Narrowed my issue down to missing code in my child theme’s footer. Don’t know if that helps anyone at all, but it wasn’t plugin related in the end. Switching themes to see if the problem persists is always a good idea. I’ll remember that for next time.

Viewing 8 replies - 1 through 8 (of 8 total)
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