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[resolved] Can't get a backup to run successfully (9 posts)

  1. nippaero
    Member
    Posted 2 years ago #

    Hi I'm running a new WP 3.5 install on Godaddy shared Linux hosting. I can't get a single backup to complete. It starts and dumps the db fine. However it just hangs after that.

    At first I thought it was a problem with dropbox but I turned it off and am just trying to dump the backup to a local directory on the server. There is a sql file in the tmp folder.

    There is a 130mb tar.gz file in the backup folder I set. If I just do a db backup it completes fine. Any ideas?

    Complete Log below.
    2013/01/20 21:32.55: [INFO]: BackWPup version 2.1.17; WordPress version 3.5; Copyright © 2013 Inpsyde GmbH Author: Daniel Hüsken
    2013/01/20 21:32.55: [INFO]: BackWPup comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to redistribute it under certain conditions.
    2013/01/20 21:32.55: [INFO]: BackWPup job: 1. Backup; DB+FILE
    2013/01/20 21:32.55: [INFO]: BackWPup job started manualy
    2013/01/20 21:32.55: [INFO]: PHP ver.: 5.2.17; cgi-fcgi; Linux
    2013/01/20 21:32.55: [INFO]: MySQL ver.: 5.0.96-log
    2013/01/20 21:32.55: [INFO]: curl ver.: 7.15.5; OpenSSL/0.9.8b
    2013/01/20 21:32.55: [INFO]: Temp folder is: /home/content/n/a/m/nampa/html/wp-content/plugins/backwpup/tmp/
    2013/01/20 21:32.55: [INFO]: Backup file is: /home/content/n/a/m/nampa/html/wp_backups/backwpup_1_2013-01-20_21-32-55.tar.gz
    2013/01/20 21:32.55: 1. try for database dump...
    2013/01/20 21:32.55: Dump database table "wp_3wp_email_reflector_codes"
    2013/01/20 21:32.55: Dump database table "wp_3wp_email_reflector_list_settings"
    2013/01/20 21:32.55: Dump database table "wp_3wp_email_reflector_lists"
    2013/01/20 21:32.55: Dump database table "wp_3wp_email_reflector_queue"
    2013/01/20 21:32.55: Dump database table "wp_3wp_email_reflector_queue_mail_data"
    2013/01/20 21:32.55: Dump database table "wp_commentmeta"
    2013/01/20 21:32.55: Dump database table "wp_comments"
    2013/01/20 21:32.55: Dump database table "wp_links"
    2013/01/20 21:32.55: Dump database table "wp_ngg_album"
    2013/01/20 21:32.55: Dump database table "wp_ngg_gallery"
    2013/01/20 21:32.55: Dump database table "wp_ngg_pictures"
    2013/01/20 21:32.55: Dump database table "wp_options"
    2013/01/20 21:32.55: Dump database table "wp_participants_database"
    2013/01/20 21:32.55: Dump database table "wp_participants_database_fields"
    2013/01/20 21:32.55: Dump database table "wp_participants_database_groups"
    2013/01/20 21:32.55: Dump database table "wp_postmeta"
    2013/01/20 21:32.55: Dump database table "wp_posts"
    2013/01/20 21:32.55: Dump database table "wp_term_relationships"
    2013/01/20 21:32.55: Dump database table "wp_term_taxonomy"
    2013/01/20 21:32.55: Dump database table "wp_terms"
    2013/01/20 21:32.55: Dump database table "wp_usermeta"
    2013/01/20 21:32.55: Dump database table "wp_users"
    2013/01/20 21:32.55: Database dump done!
    2013/01/20 21:32.55: Add database dump "nam1301401575212.sql" with 1.73 MB to backup file list
    2013/01/20 21:32.55: 1. try for make list of files to backup....
    2013/01/20 21:33.01: 4271 files with 157.2 MB to backup
    2013/01/20 21:33.01: 1. try to create tar.gz archive file...

    http://wordpress.org/extend/plugins/backwpup/

  2. nippaero
    Member
    Posted 2 years ago #

    After a lot of playing around I found that I can get the job to complete if I exclude the Content>Gallery folder. ( I'm using NextGEN Gallery) The backup size drops from 157MB to 77MB. Could BackWpUp be having trouble with the large file size? The Gallery has all the pictures in it.

  3. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    Normaly not 157 MB not large.

    But i can limitations of Hoster that i can't check for.

  4. nippaero
    Member
    Posted 2 years ago #

    Hi Daniel,

    But i can limitations of Hoster that i can't check for.

    I am not quite sure what you mean by this?

  5. Daniel Hüsken
    Member
    Plugin Author

    Posted 2 years ago #

    Ok, many hoster limits the execution of php scripts not only with php.ini settings. The have other software that can terminate php scripts if it yuses to many resurces or working to long.

  6. infolotnicze
    Member
    Posted 2 years ago #

    Hello Daniel.

    I have the same problem - Godaddy, shared hosting, and no way to make a complet backup.

    My size is:
    DB Size: 55.07 MB
    Files Size: 312.09 MB

    The daily db backup works very good. I always receive my email with it.

  7. nippaero
    Member
    Posted 2 years ago #

    I called Godaddy support today and they advised me that it is permission issue with their shared hosting. They said it would only work on a dedicated hosting plan. I am not sure I believe that totally unless it is something specific to the "Gallery" folder. It works otherwise. mmmmmm?

  8. infolotnicze
    Member
    Posted 2 years ago #

    I have managed to do one single full backup on my server. After that it is a no go.

    This is the funny thing. First I thought that it is connected with server onload during the day but I have tried doing it on various day times and still got stuck.

  9. nippaero
    Member
    Posted 2 years ago #

    So I was having some other random issues with my godaddy hosting. Then yesterday they all of a sudden they mysteriously cleared up after GoDaddy claimed there was nothing wrong ;-) I made no changes to my site.

    I then did an update to WordPress to 3.5.1 and also changed my PHP form 5.2 to 5.3. (The backups started working before I did this)

    The backup job has now completed for three nights in a row. It does have one ERROR but then restarts and completes.

    2013/01/30 03:03.55: Add database dump "nam1301401575212.sql" with 1.91 MB to backup file list
    2013/01/30 03:03.55: 1. try for wordpress export to XML file...
    2013/01/30 03:03.56: Add XML export "nampamodelaviators.wordpress.2013-01-30.xml" to backup list with 218.53 KB
    2013/01/30 03:03.56: 1. try for make list of files to backup....
    2013/01/30 03:04.18: 6202 files with 209.43 MB to backup
    2013/01/30 03:04.18: 1. try to create tar.gz archive file...
    2013/01/30 03:19.23: [ERROR] Job restarted, because inactivity!
    2013/01/30 03:19.24: 2. try to create tar.gz archive file...
    2013/01/30 03:20.00: tar.gz archive creation done
    2013/01/30 03:20.00: Archive size is 55.7 MB
    2013/01/30 03:20.00: One backup file deleted
    2013/01/30 03:20.00: 1. Try to sending backup file to DropBox...
    2013/01/30 03:20.00: Authed with DropBox from Nampa Modelaviators
    2013/01/30 03:20.00: 1.81 GB free on DropBox
    2013/01/30 03:20.00: Upload to DropBox now started...
    2013/01/30 03:21.17: Backup transferred to https://api-content.dropbox.com/1/files/dropbox/backwpup_1_2013-01-30_03-03-55.tar.gz
    2013/01/30 03:21.18: One file deleted on DropBox
    2013/01/30 03:21.18: Job done in 1043 sec.

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