Support » Plugin: Genesis 404 Page » Can't get 404 to work

  • Resolved naomiklein


    Hi Bill –

    I’m using Outreach Pro.

    Unfortunately I can’t get your plugin to work.

    I previously installed a plugin called 404page (which didn’t work) and deleted it.

    I assume this means there is a 404 page in the system somewhere. What do I do about that? (Please advise.)

    I really want to use yours as it sounds exactly what I am looking for.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bill Erickson


    Using an FTP tool, look in /wp-content/themes/outreach-pro and look for 404.php. Delete or rename this file, and that should fix it.

    Thread Starter naomiklein


    Hi Bill – Thanks for speedy reply. I did that, but what happens now is that I get the standard 404 stuff with my 404 content at the bottom.

    I deleted the plugin (twice, including via ftp) and reinstalled but no joy.

    Can you suggest anything else I should look at?


Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can't get 404 to work’ is closed to new replies.